My camcorder is displaying a c:31:23 number i did the ejecting of the tape and letting it rest for 1hr (just in case its moisture problems even though it doesnt have the moisture symbols)like it says in the handbook and its still not working it doesnt let me do anything and it just keeps on beeping what can i do???
The Geek Squad guy told me it would probably cost me $200+, that it would be better to buy a new model...blah, blah, blah, blah...
But I took my chance and waked it on the side like as mentioned on the #1 answer and...it worked!
Mind you, I had tried the Sony manual instructions concerning this error (take out the tape and reinsert) but did not work.
This might sound crazy, I read it on another forum. Leave the tape in, give it a solid whack on the tape side of the camcorder, take the tape out, reinsert it and power it up. I tried everything and saved this procedure for last. It worked perfectly, I only had to do it once but you may have to do it a few times to get it to work. Hope this helps.
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The camera's firmware has sensed a jam or too slow rotation in the cassette's take-up roller. Really difficult to overcome. The tape may already be snarled round a roller, but is certainly in the "loaded" tape path. I've had this and had to disassemble the whole tape transport mechanism - which is really difficult - after trying unsuccessfully to drive the unload motor from an external 6v power supply. Sometimes a really hard sideways bang on the camera can free up the roller enough to let it rotate a bit, satisfy the motion sensor and allow an eject.
Cassette Ejection needed Slow Flashing: The Write protect tab exposed
Fast Flashing: Moisture Condensation Cassette out of tape Self diagnosis display functionactivated
Sounds like the diagnosis function maybe your best shot...... Check displayed error codes in viewfinder on Page 231 of the User Manual or let me know if you dont have copy of them.
Tape Symbol Flashing:
Tape near end No cassette inserted The write protect tab exposed.
I think this is basically telling you the loading mechanism has a problem, the viewfinder is displaying an error code indicating the nature of the fault..... IF error Code is : E61:........ or E62........ (dots indicate extra numbers) these MUST be referred to Sony Service Centre.
Remove the battery and let the unit rest for a few hours, try again.Tap the tape door, the tape may have become lodged. If this doesn't work then you will have to send it for repair.
Safe mode is to protect it from any more damage.
i just read about this c:31:22 problem while looking for a solution to another problem I am having. Someone suggested removing the battery, switching the camera to the "camera" setting, and then turn it off, put the batter back in and it should work. Good luck.