Never dropped it or anything, but now when I turn it on it just flashes "Hello" and keeps going like that until I take the battery out. When I plugged it into my computer, it showed up but I couldn't over it because of an I/O device error. What should I do? Just toss it or is there some sort of way to fix this? Thanks!
Hi I had the same problem. Buslink had me remove the battery, and use the disk that came with it to reload the software. Buslink can send you all the info, but check to make sure that you use the FAT table files in the download ( read the file on the disk ).
Have you checked the battery voltage? make sure its in the original capacity. Go to Control panel>Performance and maintenance> System> Hardware> Device manager> Universal Serial Bus Controller, click on the + sign to see the list of installed devices. If your player is connected, it should be listed there with a yellow flag (the yellow flag indicates that although the connection is there, it is not working properly). Right click on it>Properties>Troubleshoot. See if the troubleshooter can help. And you can format it there.
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I'm having the same problem as Linda. I've followed the 2 suggestions offered but neither of them helped - in fact the Micrsoft Troubleshoot application pretty much told me to go find help elsewhere - go figure! I tried reinstalling the drivers and that seemed to help until I unplugged the device and then went to turn it on. It began to flash the Hello again. So here I am, with the MP3 blues... Please, if anyone has any other suggestions...
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