My S7000 started taking pictures where the top 10-100% of the picture is white. When you view the image through the viewfinder, everything looks good. When you snap the picture, it shows a brief image of the picture which is described above. It does the same whether in AUTO, S, SP, etc mode. I was wondering if anyone ever had this happen and what was the problem? Any help would be appreciated.
It appears you are suffering from a CCD problem. I haven't seen exactly the same fault as yours but it certainly looks like originating with the CCD. I have a Fuji s6000 and after talking to Fuji I sent the camera back to them (it was 3 years old and out of warranty as well) They replaced the CCD and sent the camera back at no charge. Here is the letter fromk Fuji Australia dated 24th May 2006: Thank you for contacting FUJIFILM Australia. We appreciate the opportunity to offer our services. The information that we received from FUJIFILM Japan states that any or the listed cameras, displaying signs of having a faulty CCD sensors may be subject to a free of charge repair. Once your camera has been assessed, we can give you an accurate report of the problem and its status or whether it is covered by warranty or not. If there is anything else we can assist you with, please do not hesitate to contact us. The one thing they were very strict on was the availability of your receipt and warranty card. Luckily I never throw anything away :-) BMW
Posted on Jul 07, 2006
I am having the same nightmare. It seems that video mode works fine.. all other attempts to take photos of any iso, exposure, shutterspeed or whitebalance mode/setting resulted in the same thing as posted below. How did you get this matter taken care of? Thanks.
Posted on Jul 23, 2006
Can you kindly upload a picture with the said defect.
Posted on Jun 17, 2006
I have a similar issue. Pic attached. Any help would be appreciated as my wife needs the camera for the kids!
Posted on Jul 07, 2006
One other thing: (ok, a few other things...) If I take a movie it works fine, but no other settings seem to correct it. I've tried everything from new batteries, to reseting in the menu. Camera is ~ 3 years old.
I've sent my camera back to Fuji- I'll post the results: what they said the prob was and how it was handled/fixed when it gets resolved. (and cost...hopfully nothing give the age of the device, but one never knows!)
OK- so my saga is resolved. Seems that Fuji doesn't believe in supporting their cameras after the warranty expires. (at least the repair dept in NJ doesn't...) Definitely a CCD failure they claim, and since it's out of warranty, they had originally wanted to charged $160 USD to fix it. They say the CCD failure replacement doesn't apply to 'this model'. I argued a bit and they lowered it down to $80, which was a nice gesture, but I still feel I should not need to repair a 2.5 year old camera in the first place!
Needless to say, when the CCD goes in another 2 years (or less), I'll NOT be buying a Fuji. And they wonder why brand loyalty is nearly dead?
-Steve
So my saga is complete. It seems the squeaky wheel does indeed get the oil! After a few phone conversations with the NJ office and some of the repair dept managers (Chris and Dan), they have been kind enough to replace my camera. I think it may be a refurb, but they did it for free.
They said it was not a typical issue they see and that as a courtesy, they'll replace it. The documents sent back to me don't get specific as to what hte problem was, but it seems like there are enough reports (here and other places) for me to ponder that arguement.
Good luck to everyone who has this issue!
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I have a problem with the picture on my Finepix s7000 being a 90% blank white screen, only the bottom of the photo shows up. This started with a pink hue ovr the top 10% of the photo, and turned completly whte over the next 10 frames. I look forward to any help---My camera is nearly 4 years old & was nearly $1000.00, hoping for a cheap fix!
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