Question about Rio Cali Sport MP3 Player

2 Answers

Can't transfer files! please help going crazy!

I have a Rio Cali 128 MB mp3 player. Up until a few days ago, it was working just fine. The battery died and I put a new one in. I don't know if that's what started the problem, but now I can't transfer files to it. When I use Windows media player, it comes up with errors (code C0049019) The computer recognizes the device is connected. When I try with Rio Music Manager, it seems like bits of info are being sent to the player, but I just keep getting all kinds of errors. I only have 89.10 MB of free space, so something has to be getting transferred, right? When I disconnect the player and try to play music, it says 'no tracks' I am so frustrated. I clicked on the web help button in media player, but it says "You've encountered error message C0049019 while using Windows Media Player. Additional information is not currently available for this error." I have looked everywhere online...please help

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  • Kristy Jamison Jun 16, 2006

    *update* woohoo! I formatted the player and it works now! :D

  • Ernie113 Nov 10, 2007

    removed flash card but when i power it up it says: "Needs Update" and the rio software says : "No updates available"

  • robbrooks Dec 29, 2007


    I have a transfer problem too. When I plug my USB cable to the computer my Cali screen goes black and then soon turns off and the only way to start it up again is to unplug it, pull the battery out and power it up. I liked it up til now.

  • alexmatiella Sep 10, 2008

    I love my Rio Cali, but it's been acting up for awhile and now it doesn't work. I'm switching it back and forth between two PCs and the exact same problems come up. Using the Rio Music Manager, I have no problem deleting songs off the Cali, but when I try to add music, I get a message saying "your player is no longer connected". But even in the music manager it is still showing as connected. Also, on one of my machines, it shows up as an external drive, but not on the other. I've tried to format the player, but I got a "format on this device failed" message. I've downloaded software, drivers and firmware, but the problem persists. Please help!

  • jilkika Oct 07, 2008

    i cant put music or play it, i can only play the radio that is all i can do.



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I dont have the cd to install to rio cali can someone help me install it to my comp plz answer

Posted on May 28, 2008

  • Anonymous May 28, 2008

    or could you plz send me the cd to install it



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  • 175 Answers

Just try format the player and reinstall the firmware.

Posted on Jun 28, 2006


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Product Description

With this Rio S35S MP3 Player you can play hard and not miss a beat. Enjoy up to 4 hours of skip-free music with 128 MB of built-in memory; upgradable to 256 MB using MMC cards. Designed specifically for athletes the S35S has no moving parts making it 100% skip-free, and the built-in clock and stopwatch let you time your run or workout. The large, backlit display makes navigating between your stored music and the integrated FM tuner simple. Transferring data to and from the player is easy with new Rio Music Manager software. Also includes RealOne and iTunes software to help you manage your music, and MoodLogic software that corrects ID3 tags and creates mixes by tempo, year and mood for 100 tracks. Get up to 10 hours of playing time on 1 AA alkaline battery (included). Accepts NiMH rechargeable batteries too (not included). The S35S includes a USB connection and is upgradeable to future music formats. Package includes: Rio S35S, sport earphones, carrying case with belt clip, adjustable armband, USB cable, Rio Music Manager software, audio management software for PC and Mac and a Getting Started Guide. Available storage capacity may vary.

Designed with the athlete in mind, this compact Rio MP3 player provides rugged durability and up to two hours of skip-free music. Store and play MP3 and WMA digital music files with 128 MB of built-in memory, or listen to your favorite radio station with the integrated FM tuner. Advanced navigation and a large, backlit display make finding songs and artists simple, while the USB connection and Rio Music Manager software provide quick and easy music file transfers. Perfect for the gym, it has a built-in clock and stopwatch and up to 10 hours of battery life. Packaged with incredible software to help you organize your music, including RealOne, iTunes, and MoodLogic software to create mixes for 100 tracks. Upgradable to 256 MB using MMC memory cards (not included). Includes sport earphones, carrying case with belt clip, adjustable sport armband, one AAA battery, and USB cable. PC and Mac compatible.

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is there any way to dounload the instalation software off the internet for the rio cali mp3 player

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J'Ai réussi à ouvrir un fichier pour que cela fonctionne

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Your friend probably wanted to blame you for breaking her already broken mp3 player and you didn't figure that out until now.

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The double sound means that Device failed to connect. Check that your Rio is charged, working and that it is functional. Try connecting it to another Port in your Computer. Good Luck

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