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Question about Rio Cali Sport MP3 Player

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Can't transfer files! please help going crazy!

I have a Rio Cali 128 MB mp3 player. Up until a few days ago, it was working just fine. The battery died and I put a new one in. I don't know if that's what started the problem, but now I can't transfer files to it. When I use Windows media player, it comes up with errors (code C0049019) The computer recognizes the device is connected. When I try with Rio Music Manager, it seems like bits of info are being sent to the player, but I just keep getting all kinds of errors. I only have 89.10 MB of free space, so something has to be getting transferred, right? When I disconnect the player and try to play music, it says 'no tracks' I am so frustrated. I clicked on the web help button in media player, but it says "You've encountered error message C0049019 while using Windows Media Player. Additional information is not currently available for this error." I have looked everywhere online...please help

Posted by Kristy Jamison on

  • 3 more comments 
  • Kristy Jamison Jun 16, 2006

    *update* woohoo! I formatted the player and it works now! :D

  • Ernie113 Nov 10, 2007

    removed flash card but when i power it up it says: "Needs Update" and the rio software says : "No updates available"

  • robbrooks Dec 29, 2007


    I have a transfer problem too. When I plug my USB cable to the computer my Cali screen goes black and then soon turns off and the only way to start it up again is to unplug it, pull the battery out and power it up. I liked it up til now.

  • alexmatiella Sep 10, 2008

    I love my Rio Cali, but it's been acting up for awhile and now it doesn't work. I'm switching it back and forth between two PCs and the exact same problems come up. Using the Rio Music Manager, I have no problem deleting songs off the Cali, but when I try to add music, I get a message saying "your player is no longer connected". But even in the music manager it is still showing as connected. Also, on one of my machines, it shows up as an external drive, but not on the other. I've tried to format the player, but I got a "format on this device failed" message. I've downloaded software, drivers and firmware, but the problem persists. Please help!

  • jilkika Oct 07, 2008

    i cant put music or play it, i can only play the radio that is all i can do.


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I dont have the cd to install to rio cali can someone help me install it to my comp plz answer

Posted on May 28, 2008

  • Anonymous May 28, 2008

    or could you plz send me the cd to install it



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  • 175 Answers

Just try format the player and reinstall the firmware.

Posted on Jun 28, 2006

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