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Question about Creative Labs Zen Touch MP3 Player

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Says it's not docked, but it it is

I have the 20 GB Creative Zen Touch and whenever I plug in my USB cord to it it doesn't say docked so I can't load any music onto it. And when it does say docked and I try to put music on it freezes my computer up. Please help me!

Posted by Julie Smith on

  • sharon pyne Apr 25, 2008

    My creative zen works fully with listening to the music etc. But it will not dock when i want to add more music etc. When the usb cable is plugged into the player it just switches the player back on. could it be because i updated my windows media. Im using windows xp. can you help please. x

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jeamel

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Can anyone help me?? i think my creative zen is fucked up..... wahh!! the blue light is still turned on.. i cant turn it of.. i tired too but nothing's happening. the screen is blank too.. nothing on the screen help me pleaseeeee!

Posted on Apr 30, 2008

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Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

Posted on Jun 28, 2006

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