I have the 20 GB Creative Zen Touch and whenever I plug in my USB cord to it it doesn't say docked so I can't load any music onto it. And when it does say docked and I try to put music on it freezes my computer up. Please help me!
Can anyone help me?? i think my creative zen is fucked up..... wahh!! the blue light is still turned on.. i cant turn it of.. i tired too but nothing's happening. the screen is blank too.. nothing on the screen help me pleaseeeee!
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The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)
refer to creative.com/support and look up info on your model to see if anyone else has your issue
if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.