Question about RCA Scenium HD65W20 65" Rear Projection Television

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Vertical Green/Purple Lines on lower half of screen

Occasionally, usually after tv is warm, and usually within 1 minute of putting the tv into 'mute' mode, the lower half of the screen changes to vertical green/purple lines on a black background. The tv image is NOT seen behind these lines, only black. The top half of the screen continues to show normal tv moving picture. Turning sound back on has no effect. Turning tv off then on is the only "fix". The video source, cable or Satelite makes no, difference. My repair shop assigned by the warranty company has no clue what part is causing the problem, so they don't know what to order. It could takes months to get my set back. Anybody ever seen this before?

Posted by James Trammell on

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I would contact RCA if the repair center dosent know how to troubleshoot this set. But I bet its an eeprom or ground issue. Contact RCA here at 580-634-0151 or At https://www.rca.com/secure/service/contactrca/1,,,00.html Good Luck

Posted on Jun 15, 2006

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