Question about Kenmore 24032\24036 Top Load Washer

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Leaking // bleach/fabric softener dispener isnt emptying

I have a Kenmore Elite model 20992992. The automatic dispensor for the bleach and fabric softener isnt emptying. Water is spraying on the back of the inside of tub area during the drain cycle. It doesnt want to drain and spin in the wash mode but I can manually turn the selector to rinse/spin and make it drain and rinse. I havent removed anything yet...It sounds like a hose has burst, but could it be something w/ the timer/selector?

Posted by Stara Brackins on

  • Anonymous Oct 20, 2008

    I have the same problem - 90 series washer fabric softener/bleach dispenser won't drain. How can I access the "service flash" 26-747 ? I called Sears -
    NO joy. I googled it - no joy.........


  • Anonymous Dec 27, 2008

    I have model 110.28972890 and the bleach/fabric softner dispenser is not emptying.

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Ron Marek

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Stara, sounds like you have a couple of issues going on here. On the model you posted there was a service flash on the dispensor. They redesigned it to provide an additional air gap for release. There was also a flash on the bleach hose splitting and leaking. The service flash numbers are 26-747 for the despensor and 26-746 for the hose leak. It almost sounds like your transmission is not going into it's nuetral drain. After completeing the agitation, it should drain for about 90 seconds before spinning. This would be a gearcase problem. The gearcase is covered for a period of 5 years, part only. You might want to check where you bought this unit and see if the parts are covered under warranty. Including the dispensor and hose. You would have to pay the labor..Hope this info helps

Posted on Jun 13, 2006

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Cat has it correct, the parts are on my van. I would also check the timer as there is also a service flash on a timer that doesn't allow the rpm's above the critical spin of 430 rpms.

Posted on Sep 10, 2008

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You can remove the Fabric Softner to clean see page 33 of the Service Manual…Rich





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