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Sony DVP-NC600 Multi Disk DVD Player No Power

A sequence of event has made my dvd player completely dead. First my 3 year old inserted multiple dvds causing the carousal to get stuck. It would not rotate. I hold the unit down and gave a little shake and dvds started to fall, but the unit would still not close. The unit had power till now. It was displaying C 31 00 message, and it meant "disk is not inserted properly", that was true as it carousal was not going in. I shaked the unit a little and I heard a screw or something rattling, after that I lost the power in the unit. I opened the case and found that one lever (with spring attached) was slightly mislocated, I fixed that and I was able to push the carousal in, but still no power. I don't have a voltmeter, but I checked power to the click switch using regular line tester, it has power till there. What else can I do to revive this? Thank you very much

Posted by Shailesh Khanal on

  • Shailesh Khanal Jun 12, 2006

    The fuse looks good, the wire inside is intact. I am afraid that the repair may cost as much as the new one. Sony has exchange program for this for $136.00



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Did you check the fuse on the main board?? Just be carefull when testing this unit with it open as it has line voltage on the power transformer. Unless you get a multi-meter and a diagram showing you the power supply your dead in the waterman. Sorry but you need the proper equipment to work on these things. This problem might even be a bit harder to find for A tech as its a man made problem I would advise at this point to put it together abd take to the shop. Good Luck

Posted on Jun 12, 2006


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Sony DVP-NC600 Multi-disc DVD Player No Disc Error

The only other thing I can suggest, having repaired many Sony CD/DVD players, is to get a can of compressed air and try to blow any dust out from the laser assembly. Since you've already cleaned the lens (the most common problem), you also might have dust down inside the assembly. Try blowing with the air nozzle down inside, around the gap between the lens and the cover surrounding it. Do it from at least a couple of inches away, if the air is too powerful you can damage the wiring inside the assembly.

If this fails to correct the problem, your laser output may have diminished over time and the only repair is to install a new laser assembly. The cost of this part will most likely not be worth it to you since the unit is quite old now.

Sony DVP-NC600, CD/DVD Player

Hey llacy2,

There may actually be a number of reasons that this may be occuring, and there are a couple of things that you can try in order to resolve this type of problem.

You may wish to first clean the discs being placed in the DVD tray with a soft cloth. Any kind of dirt, scratches or cracks on the disc may cause the unit to immediately reject it. Once the disc has been cleaned, try to insert it again. If the disc is rejected a second time, you may need to try a different title.

If the problem still persists with more than one disc, the manufacturer has suggested both turning the DVD player off and fully unplugging the player (power cord, other connections and all). You may wish to allow at least 1 full minute before reconnecting the player and AC adaptor, but if the problem isn't resolved after doing so you may need to contact a repair facilty for further assistance.

Hope this helps you out.

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