Cleaning agent not being released as compartment door not opening
The last 2 times a cycle has completed and it's time to unload, I noticed the door holding the dish soap not open. Inside there is the remainder of the soap. Dishes are of course not cleaned properly. Is this a water temperature issue not opening the door or is the door activated by a timer. What would be my course of action. I am fully capable of dealing with the issue but would appreciate some guidance. Thank-you very much!
Trevor
An expert who has achieved level 3 by getting 1000 points
All-Star:
An expert that got 10 achievements.
MVP:
An expert that got 5 achievements.
Vice President:
An expert whose answer got voted for 100 times.
Master
641 Answers
Re:
For verifining the exect reson for your problem, you can start with a very simple test- Place the dish soap on the bottom of the dishwasher and run it for a full cycle. In case dishes will not become claen, your problem is with the water temp.
If dishes will become clean properly, the problem is with the detergent door that doesn't opened at time (operated by a wax motor that get its power from the timer).Maybe that by cleaning the detergent cup you will solve the problem. In case it will not -To gain access to the wax motor you should open door assembly-Find the wax motor (close to the detergent dispenser cup)and test with a multi-meter if it get power(following cycle's sequence).If it get power, you should replace the wax motor. If it doesn't get power the problem is with the timer.
Good luck !!
An expert who has achieved level 3 by getting 1000 points
All-Star:
An expert that got 10 achievements.
MVP:
An expert that got 5 achievements.
President:
An expert whose answer got voted for 500 times.
Master
878 Answers
Re:
Trevor, a single wax motor is used to activate the detergent cup cover and rinse aid from the reservoir. You will have to get inside the door. Using a test cord to 120V outlet attach the cord to the terminals of the wax motor. The plunger in the center of the motor should push out within 60 seconds releasing the door. If it doesn't push out you have a bad wax motor. If it does push out your problem would be with the board sending voltage to it. Be xtra carefull when doing this test, you will be working with a live cord. Make sure to have insulated clips on the end of the cord so they hold to the terminals..Hope this solves your problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The cleaning process for your Maytag Neptune front-loading washer, for example, requires some time and patience. Over time, your washing machine will need to be cleaned. It can develop offensive odors through multiple wash cycles. This makes the washing machine less effective at cleaning the clothes you put into it. Maytag offers some sound advice for cleaning your front-loading washing machine.
Pour 2/3 cup of liquid chlorine bleach into the bleach compartment of the dispenser drawer of your Maytag Neptune front-loading washer.
2
Run your Maytag Neptune front-loadingwasher on the "Clean Washer" setting. Press "Start" to start the cycle.
3
Leave the door open once the cycle is complete to allow the inside of your Maytag Neptune front-loading washer to ventilate and air dry.
4
Look closely at the gray seal of the Maytag Neptune front-loading washer's door opening. This seal can have a buildup of debris or detergent residue.
5
Spray the seal with an all-purpose appliance cleaner and scrub away any debris or residue with a cloth or scrubbing pad. Dry with a clean cloth.
6
Remove the soap dispenser drawer. Press the release lever and lift it out to clean.
7
Take out the inserts and rinse them and the drawer thoroughly.
8
Wash with a mild soap and cloth to remove any residue. Dry thoroughly before replacing.
ALWAYS LEAVE THE DOOR OPEN WHEN NOT IN USE! This prevents the mold and mildew from forming once you get it cleaned.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
Washer Monthly Maintenance Procedure: This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
remove any clothing or items from washer
CLOSE door (duh)
open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
For Kenmore Elite HE products press a specific combo of buttons.
Select Rinse/Spin program
select low spin speed
select warm/cold water temp.
select 2nd rinse option
push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
The machine will fill and run a short sensing cycle. This will take about 3 minutes.
Step 5
The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock. -open the door and remove the items from the washer. -continue the cycle by pressing the START button.
NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.
The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.
the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
6. Add liquid chlorine bleach.
If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.
NOTES:
Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.
8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.
×