My MP3was plugged in to my computer by a USB cable and when I took it out the LCD screen just froze and stopped working. I cant turn it off or on.
Take the front case of, if yoo dont have the small screw driver a sharp knife works...
then the battery is at the bottom, pull it up at the bottom untill yoo can see the copper lookin part, then put it back in the screen should've gone off by now...
then put it back on charge, and it should come up as charging, then you can switch it back on, if it asks for enable usb, click no, then it should work fine
Have you taken the battery out if not try that. Also press the reset button.
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