Question about Akai PT5598HD 55" Rear Projection HDTV-Ready Television

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1 thick Vertical line and many small diagnaol lines across screen ? I tried to reset TV a number of times and tried the Perfect Focus with no help. Akai's only service center in manhattan DO NOT service this model. Akai's customer service told me to find my own repair shop. TV is 2 years old. Bought from Costco. any advise ??? who can repair this model??

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I agree with techman, i would call akai back ask for a supervisor and (raise hell) with him or her. they won't back up a 2 yr old set (indeed)!!!!!!

Posted on Jun 11, 2006

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Are you kidding/?? Customer service told you to find your own repair shop.? Its time to sit down and write a letter to the main headqaurters that would be listed in your owners manual . MAN their not suppose to say stuff like that to customers. I would address it attention to the president of Akai and send a copy to the BBB and the consumer affairs as a company is suppose to provide parts and service for there products for at least three to five years ., It used to be seven! You didnt say how this happened or if there was sound or any video on the screen. I might be able to lead you thru some diagnosie,BUT these sets do not have any user serviceable parts inside and can hold several differant hi voltages in the set ,even if its unplugged or off . Please if you can send a picture of your problem But as i said if your not a tech its very dangerous to tinker with these set! Good Luck

Posted on Jun 10, 2006

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