It seems as though the system goes into some sort of power save mode or energy save mode. The picture becomes darker or dimmer when there is no movement for a period of time. For example, during meetings with our east coast office, at a certain point in the meeting thier video picture, which we are looking at, gets darker or dimmer. It seems to happen when no one gets up and moves for a while.
SOURCE: Polycom VSX 8000-- cant hear
If you cant hear anything then this is a firewall issue not the VSX8000. Call us for port openings. 415.637.9989 . If the unit works on a LAN but not outside your firewall this is what it is. If it does not work on a LAN then it is the VSX8000..
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