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Question about Sony DVP-NS575P DVD Player

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'CANNOT PLAY' message

I have a DVP-NS575P player that has worked fine until recently. I now get a message across the display panel "CANNOT PLAY' and no other data appears on the panel.

Posted by Kate McLean on

  • 5 more comments 
  • Pattib1980 Dec 09, 2007

    My dvd player clicks really slow when you press play. And 0 comes up
    with each click. At the end of the clicking something like HO2 then
    says stop. What can I do to fix it?

  • coey14 Dec 10, 2007

    cannot read disc

  • ender_wiggin Dec 31, 2007

    is there a fix for the disc not spinning or should I just buy a new dvd player?

  • Anonymous Mar 10, 2008

    The disc is not spinning and I am getting a cannot read disc message. I have hardly used this machine not even a year old, only for my daugther when we go on big trips. Toshiba SD-P1600.

    Thank you

  • renee3374 Mar 10, 2008

    My Toshiba SD-P1600 Pportable DVD player is not spinng and I am getting a not valid disc message.

  • Anonymous Mar 13, 2008

    switched dvd player off for a few minutes and tried a new disc

  • Anonymous May 21, 2009

    I have also this fault and i replaced the spindle motor the same repeated.



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Disc may not be spinning due to motor failure. remove top and observe is disc is spinning or not. my sony dvp-ns41p failed this way

Posted on Mar 31, 2007

  • Anonymous Feb 01, 2008

    I was able to determine that my unit was motor failure and I was ble to remove the motor and was even able to order a replacement motor online. The only problem was I needed to order 5 to meet the minimum order so now I have 4 extra. After replacing the motor it still did not run and after some probing I found that a very small surface mount fuse had blown out. (not sure how that happened) I was able to jumper accross the blown fuse with a fuse from radio shack and now I am enjoying my dvd player once more. If anyone is interested, I will post the model number for my spindle motor and I will sell of my spare motors at a reasonable price if anyone wants to try this fix




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I was able to fix mine by opening the player with the DVD still inside and then I manually spun the DVD and the motor kicked in! After 2 days my DVD player is now working again! Thanks to everyone else that posted. It gave me the idea to try this.

Posted on May 15, 2008

  • a788 Mar 11, 2011

    This totally works!! My DVD player is really old (2000) with tons of hours of use! I first moved the laser thing back so I could access it easier. then I simply went into the cabinet and took two Q-Tips, dipped one end of both of the Q-Tips in some 90% rubbing alcohol, then rolled them on my pant leg to get the excess alcohol off. Then I cleaned the lense and dried the lense off with the dry end, and repeated with the fresh one. Then I put a DVD in and pushed the close button and turned the dvd really fast a few times and it works like a champ.

  • Donetta White
    Donetta White Apr 10, 2013

    worked for me as well! Nice info...thanks!




Biffo, i have the same problem and i need to buy one motor, my email is [email protected], let me know if u wanna sell me one

Posted on Mar 07, 2008

Adam Andrews

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For this player, the disk is prone to slide out of its place. It may have slid around as the player was reading it and gave the error.

Posted on Apr 25, 2007


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Unplug the unit overnight or 24 hours and see if that resets the microprocessor. if it dosent work then theres a mechanical problem and your gonna need to take the unit into a repairt shop unless you can take it apart first and see if theres something blocking the disc. Good luck

Posted on Jun 10, 2006

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SOURCE: need unlock code.

I found this region hack here Sony DVP-NS575P region code , check it out:

The following guide describes how I managed to make my Sony DVP-NS705V DVD player multi-region.

There are no guarantees that you will be able to do the same. Be aware that you will probably void any warranty you have and possibly even break the player.

Put shortly, you proceed at your own risk.

First of all, the Sony DVP-NS705V can be made multi-region simply by applying appropriate service codes, you do not need to install a so called "mod chip".

This supposedly applies to the entire NS-series of Sony DVD players. There are some encouraging reports out there supporting this, but nothing has been verified by me. Again, if you choose to apply this guide to any DVD player, you do so at your own risk.

If you do find that this procedure works on another model, please drop me a line at [email protected] and let me know. Include the exact model number and original region of your player.

Update: Some users have reported success on the following players:

DVP-F21 (special thanks to Garry Self for this one)
DVP-PQ1 (thanks go to Michael Joy for this one)
RDR-GX3 (thanks to Andreas Norman)
RDR-GX7 (thanks to Daniel Tapie)

Please note that not all players behave exactly like the NS705. For example, some players do not display "success" when hacked.

Thanks to all who have contributed.

The infrared service codes required to make the update are available on the Internet. Unfortunately, not many people have an appropriate device to enter the codes into. You basically need a programmable remote (Philips Pronto, One-For-All) or a PDA (Palm, iPAQ) with suitable software.

This guide shows you how to make the update with a regular PC equipped with an IRDA port.

The procedure

1. Download the winsamp -package from Blank Frank's site.

This innovative piece of software allows you to send standard home electronics IR signals using a PC IRDA port.

2. Extract the package onto a bootable DOS floppy disk.

3. Download this IR code

file and place it in the same directory as the package above.

This file holds the five necessary IR codes converted to the format used by Blank Frank's winsamp.exe. Please do not bother Frank with questions concerning this particular procedure.

4. Boot up your PC from the floppy disk and run winsamp.exe.

If your IRDA port doesn't appear as COM2 you may override this by using an appropriate command line switch. For example, use COM1 by running 'winsamp C1'.

5. Press the 'r' key to load up the codes into winsamp.

6. Make sure your DVD player is in standby mode and your IRDA port is within range.

7. Run the IR codes from 1 to 5 by pressing Enter on each corresponding button.

8. Your DVD player should start up and display the text "SUCCESS".

9. Repeat step 7. Your player should return to standby mode.

10.Your player is now multi-region."

Posted on Feb 10, 2009


  • 1 Answer

SOURCE: Sony DVD player DVP-S336 When I play a disc only

Found solution on Sony website eventually!!

Posted on Jan 17, 2010


  • 1 Answer

SOURCE: I need Sony DVD player

i have no power supply problem then my dvd is also inside the dvd please solve the problem

Posted on Jan 29, 2011

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Related Questions:


I am not able to play pirated dvd in my sony ns575p dvp

The reputed models will not play these being pirated versions and so it is best to choose originals to be played in your Sony player.
Unfortunately most local models will play these and so must not be taken as fault in the player.

How can I make my sony dvd player DVP-NS575P to be a region free? thank you

U can't not,they must have the function in the menu.Go in ur menu play around with the functions selections,if it have it put it in auto.Should play both NTSC and PAL format region free.

Sony DVP NS575P will not play pc burnt DVD

John~ check formats with dvd player can be found in mannual - then burn dvd to suit mp3 or mp4 would normally work~ you can go to to get tool to download on pc to this job. also try
Divx .com /
or if you can get a Silvercrest dvd player this can also play pc may different formats.

Cd/dvd player only able to play dvd's

Get a hold of your manufacturer and verify the warranty on your cd/dvd player. I do know that if the cd's are not finalized then cd/dvd players will not be able to read them. If under warranty your manufacturer can replace it or troubleshoot the problem with you over the phone.

Don't know what type of diskette to buy

hi my name is mark, the model DVP-NS575P is a player. it will play DVD-RW-/-R, DVD+RW/+R ,DVD-VR, JPEG, CD-R/CD-RW,and MP3 discs. hope this helps. thanks for your question.

Unlock regional code for Sony DVP-NS575P

1) Turn your DVD off. 2) Use the remote control and press: 
- Display 
- Top Menu 
- Clear 
- Power 
This should power the device into Service Mode. 
3) Choose option 2 and then choose option 4. 
4) There should be two fields: Input Code and Current Code, each one with 5 chars long. 
Type: 12450 
Then push zero on all the 5 places of the first and the second field. 
Push ENTER. 
5) There should be a zero on the device display, meaning that all regions are free. 
6) Press POWER to turn it off and you're done. 

Let me know if it works!

Sony dvd dvp ns575p

watch the cables of YcBcR and install them correctly.

DVP-NS575P fail for DTS system

I have an Transistor(Radio) of Sony but it does not play the AM signle

Can a Sony DVP NS575P play divx format? If so how does one set it up to do so?

I do not think so, it needs the divx software.  Units that can play divx have it listed on the box and in the manual.

Cannot play this disc

use metho on the cotton bud and check the grease on the laser sled rails is not solidified,carefull the laser lens is plastic.
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