Am unable to send SMS messages?
As a set limitation to the phone's design, if the SMS Inbox is consumed, the phone's alternative is to send as an MMS.
If a customer is calling and their phone is sending SMS messages as MMS messages, please advise them that they may have an excessive amount of SMS messages in their inbox. Advise them that deleting some or all of these messages should correct the problem.
To delete messages:
Try flashing the firmware to correct this issue, take the phone to a mobile service center and have this done.
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