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Constance Moore Posted on Jun 07, 2006
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Can't What displayed error message means

I have a Laserjet 9500hdn that is displaying an error message. It reads "49.234A service error", any idea what the problem is?

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I agree. 49 + 79 are usually a bad file, especially pdfs.

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49 error normally means that the information sent to the printer is corrupted clear the print que shut down printer and restart. If problem still there then shutdown the printer then remove one of the additional memory turn back on if still same problem repeat removal of the next memory replacing the one you have just removed and so on. After you have done this and you are still getting the problem then it is 99% certain that the printer system firmware is corrupted or the formatter control board is faulty.

Thanks J

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Can't find what displayed error message means

This is normally down to the information or data if you will that you have sent to the printer. Delete all in the print que and restart the printer.

If this doesn't work then tun the printer of and remove the additional memory. Turn on and tested again.

If still doesn't work then problem is with the printer formatter board the firmware is corrupted or the board is faulty either one is a hp repair or a second hand machine.

I do hope the first two help you
Thanks J
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