Nomad Creative Zen Xtra

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Firmware Problem

Batteries of your mp3 player are drained?

Take out the battery. Plug it in. Does it play reliably?

Yes: That's a bad battery.

No: reset the device, and try above again.

does the unit experience power surge when you charge it for the last time..?

Thanks

http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

First thing i would do is make sure your at the current firmware.

I use mine without a battery. I havent had any problems yet.

TDG1 do you get the same where the logo comes up? or is yours dead?

read this tread in the middle is the solution
http://forums.afterdawn.com/thread_view....

The same thing happened to me- I have a Creative Zen that I hadn't used in a few months. If the mp3 player has not been used for a long time the battery will be depleted. You will need to plug in the mp3 player for a long time- hours - see this website for details: http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=681,E=0000000000253119896,K=1892,Sxi=19,Case=obj(28137),Kb=ww_english_add,VARSET=ws:http://us.creative.com/