Question about Lexmark X6170 All-In-One InkJet Printer
Re-position the Encoder Strip on your Printer To re-position the encoder strip, perform the following steps: 1. Remove the power cord from the unit. 2. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located. 3. Gently slide the ink cartridge carrier to the middle of the printer. 4. Gently move the top part of the printer belt to the right. 5. Using an index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier. NOTE NOTE: There is a small slot that the encoder strip fits into, which is going to be located on the back of the ink cartridge carrier. 6. Gently press the strip first to the rear and then forward to ensure that it is seated correctly. 7. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip. 8. Once the encoder strip has been re-seated, close the lid to the unit. 9. Re-connect the power supply to the All-In-One. 10. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear. See attached pictures, one for an out or place encoder strip, the other for a well placed strip. Other faults that can bring up this error is a carriage rail that needs cleaning and oiling (so you might want to do that while your inside the thing), and also obstructions to the paper ways. Try removing paper jams, and put the printer upside down to shake loose anything that might jam the mechanism. Good luck!
Posted on Jun 06, 2006
The printer head carrier had a sticking problem at the rest position.the steel bar was not sticking in the process of printing it was on the initial "take off" as indicated when the printer carrier first takes off to commence a print job. To test if this is your 0502 error report problem check that the printer carrier will slide along from rest position with no resistance if it does attempt clean of steel bar and lube with light mineral oil
Posted on Jan 26, 2007
The solution to this problem is simple. lubrification of the carriage shaft!
Tested and it worked with me!
Posted on Jan 04, 2011
OMG! It worked! Thx!!!!!!!
Posted on Aug 21, 2008
I completely disassembled the printer after failing to feel a slot of any kind. What I found was a soft piece of felt like material covering the bottom of the slot. After removing this material I was able to slide the encoder strip right in with no problem and the stick the felt back on with a little glue. So if you feel a soft piece of material behind the cartridge housing that faces downward. That is the bottom of the slot. If you dont want to go through all that just take the encoding strip out and thread it through the slot which it is immediately above that material and then re-attach the ends of the strip. I really wouldnt recommend taking the printer apart like I did. Getting everything back together with out causing other things to come apart turned out to be a real headache but my printer is working just fine now.
Posted on Jan 27, 2008
Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. [email protected]
Posted on Jul 25, 2008
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