After I refilled my dell 1700 toner, the printouts have a gray shade.
- I verified that the drum is always covered with a toner. Then I used soft napkins to clean the drum.
- Still getting the same gray background. I think the problem was in the waste hopper located in the drum unit.
- I disassembled the drum unit and removed all the waste toner and cleaned tha blade.
-Reinstall toner and drum: same problem.
- I am told that I have to reset the "drum chip". I tried the proposed solution "door open + cancel button + flashing lights, not good"
-Does someone has another proposition?
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The Dell 1700 cartridge can leak from a failed mylar blade that sits against the Developer Roller.
The plastic locking ring on the and of the Developer roller spindle (of the toner cartridge) can come loose, or break (over time).
The drum unit has a relatively low capacity to hold waste toner, and all toner is not the same (waste toner shouldn't be re-used - it will just fill up the waste section of the drum even faster). Some toners are more efficient than others.
If you reset the 'replace drum' indication, without actually replacing it (or at least emptying it) you will soon have the drum over-full of waste toner, and the only other place it can go then, is inside the printer, and onto the paper.
This could be a drum problem, the drum is part of the toner cartridge in this printer.
If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.
If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.
If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.
The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.
If the amount of background toner shading becomes unacceptable, the procedures described below may help to clear the condition:
* Increase the density setting. This will decrease the amount of background shading. * Change the paper to a lighter basis weight. * Check the printer's environment' very dry (ow humidity) conditions can increase the amount of background shading. *Replace the toner cartridge. *Replace the transfer roller
The drum collects used toner for apprx. 30,000 pages. After that, the printer recommends that it be changed to prevent used toner from spilling internally into the printer's mechanisms.The whole photoconducter/drum can be replaced. The new part from Dell is apprx. $50.00 US. http://accessories.us.dell.com/sna/products/Printer_Accessories/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=310-8710#Overview You might have reset the "counter" for the photoconducter.Ever have a water fillter with an electronic timer? You replace the filter, then you reset the timer? Perhaps you reset the timer without actually replacing the filter. So to speak. :) The question you should ask yourself is: would I like to spend $30 - $60 [it's cheaper for refurbished parts- Google it] replacing the drum head on a 7 year old printer, or would I rather invest that in a new printer?