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Question about Philips HDD070 MP3 Player

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The player only gives a white screen

I got philips gogear hdd 2GB 17/70 mp3 player as a gift. i installed the sotware and everything and the mp3 player wokred awesome. it transferred the files and played music well. But today, after i trnasferred some music file, the player started blinking and so, i turned it off and tried to turn it on, but it didn't work. So, i plugged the charger in and the player turned on but with a white screen only. i ouldn't do anything. and when i take the charger off, the player shuts down. what is the problem and how could it be solved?

Posted by smit shah on

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6 Answers

Anonymous

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I got a philips gogear 2gb mp3 player/ipod yesterday and it was working fine but today i was trying to delete some videos and it just completely blacked out so i decided to push the reset button and i tryed to turn it back on and it'll just go to a white screen that says gogear and stay there or it'll say updating library but it doesn't do anything..what do i do???

Posted on Mar 19, 2008

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You need to re flash the player. There is a download able app that searches for new firmware for the player. Install the firmware again and the player will be all better.

Posted on Nov 15, 2007

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Cray Water

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Soldierruel recomends rejuvenating the battery. Please advise how this is done as the internal battery on my ipod recharges but will only play for 5 minutes or so before deciding it needs a recharge! Thanks Craywater

Posted on Oct 17, 2006

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Oops sorry what i wanted was to ask how do i "rejuvenate it" or reinstall it. that the answer given to above, i have the same problem

Posted on Oct 17, 2006

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I have the same problem and have e-mailed phillips but the help they offered and suggest has made no difference.The unit is 13 months old so out of warranty. I phoned there service centre for a quote and was told the repair would be £99.88 ,which is dearer than the new price now.I paid £130 13 months ago and it looks like i will have to but a new one but not one of these pieces of shit and certainly not anything else from phillips

Posted on Jun 09, 2006

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Check your battery voltage it could be low and if thats the case rejuvenate it to its original capacity. And reinstall the software.

Posted on Jun 06, 2006

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If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

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