Canon PowerShot S500 IXUS 500 Digital Camera Logo
Posted on Oct 18, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Purple band My camera has just started producing a purple band in the viewfinder. It shows on about 1/4 of the screen down from the top of the screen. If I hold the shutter button down momintarily it will shrink to about 1/6 of the screen. However the 1/16 purple line will appear in the picture. It happen if I do or do not use flash.

Answer This Question
  • Anonymous May 02, 2009

    I'm getting this purple hue aswell, having read this post i have emailed customer care, and contacted the Stoke on Trent office to ask if they can deal with it.



    I have also managed to break the cover on the memory card slot, so i have to hold it shut otherwise it wont switch on and off, does anybody know where i can get a replacement please?

×

1 Answer

CameraR

CameraR

Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

  • Canon Master 4,738 Answers
  • Posted on Oct 18, 2008
CameraR
Canon Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

Joined: Sep 04, 2007
Answers
4738
Questions
1
Helped
1195940
Points
12483

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Nikon coolpix p60
The viewfinder on the Coolpix P60 appears to be a small monitor that links to the main image sensor that is the same sensor that the lens uses. If the purple is on the images when they have been downloaded from the camera to another device, then the sensor is bad. If it is only on the viewfinder and the rear LCD, then the problem is in the connection from the circuit board to the monitoring devices.

Either way, it is probably cheaper to replace the camera than to have a non-warranty sensor or circuit board replacement.
Read full answer
Jul 14, 2013 • Nikon Cameras
1helpful
1answer

Purple and yellow colors on camera screen
Hi,

This problem is due to what might be a voltage problem. please bring your camera to a camera shop where they can further more diagnose the problem. Not much can be solved here.
Read full answer
Feb 25, 2013 • Olympus Stylus 710 Digital Camera
1helpful
1answer

Purple Screen on my Canon PowerShot A85 (Canada)
If the purple band does not appear in pictures when you download them on computer, then the problem is a faulty LCD screen or a bad ribbon cable.

If the purple band appears in pictures even when you watch them on a computer, then the problem is a faulty CCD sensor.

In both situations the repair requires complete disassembling and must be done by a technician.

If it is CCD , then Canon may cover the out of warranty repair, call them back and ask again stating that is CCD problem.

You can also get an independent quote on repair here: Repair.

Regards
Read full answer
May 06, 2009 • Canon Cameras
1helpful
1answer

Purple Screen
If it is only 2 months old,then you still have warranty.
A purple lcd, viewfinder and photo is a 100% CCD failure.
If out of warranty, not worth the repair.
Read full answer
Mar 07, 2009 • Panasonic Cameras
1helpful
2answers

Mitsubishi WD-73732 has 1 inch blue/purple band at screen top.
Is this a DLP or LCD projector?
Read full answer
Feb 12, 2009 • Mitsubishi WD-73732 73" Television
0helpful
1answer

Purple band at top of tv screen
Please make sure you have the Lamp seated properly in the set. If you purchased just the lamp without the basket make sure it is Flush against the front of the lamp basket. The light path is being obstructed or not aimed properly. Let me know, hope this helps.
Read full answer
Feb 03, 2009 • Sony KDF46E2000 46" Projection HDTV
0helpful
1answer

Purple color band at top of TV screen
If the problem is visible on all inputs (DVD, sat, etc.) you have a bad optical block. That model has a two year warrnty on the block but you'll have to pay labor to get it replaced
Read full answer
Oct 16, 2008 • Sony KDF46E2000 46" Projection HDTV
0helpful
1answer

Purple LCD screen
The CCD seems to be the problem .... if you are good at disassembling electronic products open the camera .... remove the ccd blow out any dust using a soft hand blowing brush..... and refit the CCD properly and securely ... it shud solve the problem ...
Read full answer
Oct 12, 2008 • Canon PowerShot A5 Digital Camera
0helpful
1answer

Purple screen on view finder and LCD
This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
Read full answer
Jan 22, 2008 • Canon PowerShot S1 IS Digital Camera
0helpful
1answer

Purple band
It lloks like the video cable or inverter may be bad. Worst case scenario is the LCD may be bad. Try replacing cable or inverter first.
Read full answer
Jan 06, 2008 • Acer TravelMate 2300 Notebook
Not finding what you are looking for?

View Most Popular

PowerShot S500 IXUS 500 Digital Camera

  • Cameras

Related Question

Nikon coolpix p60

  • Nikon Cameras

Related Topics

434 views

Ask a Question

Usually answered in minutes!

Popular Questions

Canon S2 IS black screen

Canon PowerShot S2 IS Digital Camera

How do you fix 'lens error restart camera'

Canon PowerShot A560 Digital Camera

I have a lens error on my canon powershot sd1300

Canon PowerShot SD1300 IS IXUS 105...

Canon digital camera recall for defective image sensor

Canon PowerShot A75 Digital Camera

Canon Camera Error E32. Camera

Canon PowerShot SD1400 IS IXUS 130...

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. PowerShot S500 IXUS 500 Digital...

PowerShot S500 IXUS...

Loading...