Question about Creative Labs Zen Touch MP3 Player

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Creative zen touch

On the screen the words "Hardware problem" came on one day when I turned on the unit. Is there anyway I can just change out the hard drive? If I can do that myself where do I find the drivers to make the unit work?

Posted by benson shiner on

  • 6 more comments 
  • lutgrks05 Nov 07, 2007

    When I try to turn on my Creative ZEN MicroPhoto MP3 it says "hardware problem" and does nothing.

  • Anonymous Mar 25, 2008

    it freezed and told that it had a harddisc problem

  • Anonymous Apr 22, 2008

    dosent reconize hardware

  • Anonymous Jun 15, 2008

    On the display appears Hardware Problem.

  • Nunya-Biz Aug 06, 2008

    hardware problem displayed on my dell dj 30gig lcd screen

  • willz89 Sep 02, 2008

    i have a creative zen micro photo and its states on the screen that theres a hardware problem can any one help?

  • Anonymous Sep 24, 2008

    I bought ZEN three months in the hardware problem came up. i sent it back and with the new one. three months in the same screen came up. i gave up trying to fix it!

  • Anonymous Apr 15, 2009

    en la



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  • 175 Answers

If you replace the hardrive you dont need to install any drivers. But you said it has a hardware problem not a hardrive, ou might have a component failure somewhere in the unit. Put the player againts your ear and if you hear a clicking noise its a hardrive if not and sounds smooth, your HD is ok.

Posted on Jun 06, 2006


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