One day I turned my mp3 player on and it displayed a message saying that i should delete 4MB of music for a system file. I promptly went to my pc and when i connected could not access the player using explorer or my computer or even dos prompt to view the files or delete them.
The message seen in the subject box appeared on the screen everytime i tried to access the player.
Is there a fix for this?
Re: Device I/O error cannot access the device message
Well, bad news for me. I had the same problem and could not access the e130 from my computer at all so I never got to the Format fix.
I called SanDisk and after spending 30 minutes with a tech trying different things, they decided to replace my e130 with a newer version. This sort of sucks 'cause I got the e130 b/c of the SD slot and the newer model - I can't remember which one, apparently does not have an SD slot. At least I'll have another mp3...
Re: Device I/O error cannot access the device message
The solution aforementioned is great, but trying to format the device still doesn't do it. The Devise is either read as unacessible, or the device needs to be inserted. Is there another way?
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1. Plug the MP3 player into the USB port. Open Windows Media Player, which will recognize that the device is plugged in and register under the "Sync" tab at the top. 2. Click on the "Sync" tab and and the library that is on your MP3 player will be displayed. 3. You can select individual songs or albums for deletion. Simply right click on the song or album to be deleted and scroll down to the "Delete" option. 4. After selecting "Delete," another window will come up which says "Are you sure you want to delete [title of song]?" There are two options at this point--you can delete from the library only or from the library and your computer. Select the one or the other and click "OK." The song will be deleted. The change will be displayed within the library onscreen. 5. When you unplug the player from the port, the library will adjust the files to reflect the change. The player will say "configuring library" or some other message to that effect. Once this has finished, the main screen will be displayed. Depending on the model of the MP3 player, there may be a message stating "library updated."
If you plug your mp3 player into your computer, and it shows up in 'My Computer' - try to follow these steps.
1 Right click on your mp3 player in my computer. 2 Click on Format... 3 From FIle system menu select FAT32 4 Tick the box that says Quick Format 5 Push Start 6 wait until this process completes. 7 Safely eject the device. (http://support.microsoft.com/kb/165721) 8 Your mp3 player should now work. If it does not try to repeat the process except this time do not tick the box that says Quick Format.
When connected to your computer, go to your My Computer folder, and right click on your Mp3 player. You should see "Format Device". This wipes the entire thing. All music will be gone, but it might reset it.
Corrupt database - upgrade the firmware from www.sandisk.com
These are the most common methods for recovering Sandisk's Sansa Mp3
Players. I have been almost universally successful in recovering Sansa
players using one or a combination of these methods. These methods do
not work if you are having synchronization or music format issues -
they are for recovering a player that will not power up, freezes,
flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the
computer and open Windows Media Player. Click on the Sync tab. Pull
down the drop down menu underneath the Sync tab by moving your cursor
over the Sync tab and left clicking on the little black arrow
underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary
slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware
upgrade from Sansa - it updates the firmware and erases every song in
the player all at once. Note: this method doesn't work if already have
the latest firmware. Go to this website and click "Firmware Updater" to
find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods
to get them to work properly. Disconnect your Sansa player BEFORE
shutting down your computer. -Tha Mp3 Doctor
I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer.
If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it.
Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player.
If not already done, please also update the firmware from this link:
The 20 seconds on the power button didnt work, but the formation did.
Hope this helps.
Please bear with my english