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Posted on Oct 17, 2008
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No sound from speakers

Hey, I'm sure this issue has come up but i couldnt find it anywhere. I've had my speakers and sub for about a year and suddenly the sound from the two speakers have cut out completely. The sub is still working, but the two speakers are not. Any suggestions?

  • Anonymous Mar 05, 2009

    Having the same problem here. The right speaker will *SOMETIMES* work but otherwise.. they seem to be broken. I contacted logitech about this twice. still no reply.

  • Anonymous May 23, 2009

    I'm having a similar issue. No matter the input to it, there's no sound
    from the speakers, only the sub. By chance I found out that if I press
    lightly on the speaker itself (with the cover removed) I can hear from
    them. Aside from this, no sound at all, not just quiet. Is it possible
    the speakers got blown? I've only ever seen the black film tear when
    that happened, not both speakers becoming perfectly disconnected at the
    center.

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  • Posted on Mar 19, 2013
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FIRST CHECK WHETHER THE SPEAKERS ARE PLUGGED IN AND CONNECTED TO THE COMPUTER

Canaan Hoffman

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  • Posted on Oct 22, 2008
Canaan Hoffman
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Check to see if your computer settings arnt muting your speakers
Check to see to if the audio driver software isn't muting the speakers as well

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No sound coming out of z-5500

To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:
  1. Verify that all cables are plugged in correctly. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.
  3. Try connecting the speakers to a portable sound device such as a walkman or portable CD player. Plug the speakers into the headphone jack, but make sure the volume is lowered so the speakers are not over powered. You can do this for both the front, rear, center/sub speakers to verify that they work. If the speaker system works on the walkman, then you are experiencing a configuration issue with your sound card. Please contact your sound card manufacturer.
  4. Check the system Volume Control located in the System tray. Make sure that the volumes are at a reasonable level and are not checked for Muting.
Try these articles as well:

Manual

Setting up the Z5500 with PC, Mac, Xbox, Playstation, DVD Player, etc.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid


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Amp Issues

1) Make sure a bridged load of no less than 4 ohms is applied.
2) make sure both the left & right channels are working.
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Subs

Hi,

First of all you need to check if your amp can support this type of speaker setup? If you are simply going to wire 2 subs up to the amp (assuming a 2 channel amp) it's pretty simple. Just connect the + & - cables to one channel of the amp & the other ends of the cable to the sub, making sure that they are the correct polarity on both sides (ie speaker & on the amp).
If on the other hand you want to 'daisy chain' the subs onto one channel of the amp (this effectively drops the load down to half that of the speakers (usually 2 Ohm)), then you do as the name suggests. Simple connect one speaker cable to the amps channel 1 + ve output to subs_1 +ve input. Then from sub_1 -ve connector to subs_2 +ve. This leaves you with only 1 more to connect sub_2 -ve back to amp channel 1 -ve.

NOTE: make sure that your amp can support this first! If it can't then it's will auto switch off in most cases but can also damage the amp if there is no fail safe circuit built in.
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