Casio Exilim EX-Z4U Digital Camera Logo

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Question about Casio Exilim EX-Z4U Digital Camera

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Lens error The camera is functioning okay in all ways,(viewing photos, and all menus) except that when I want to take a picture, the lens won't open and the LCD reads LENS ERROR, and automatically shuts off. The camera wasn't dropped or abused in any way. One night it worked the next morning it didn't.

Posted by amy pack on

  • ski4pd Jan 08, 2008

    Yes i have the same problem as described. Worked fine one day and next received the lense error message. lens is out but does not open. I am unable to retract the lens as well. Pressing th eopen/close button does nothing other than you can hear it is trying to work.

  • karima106 Dec 11, 2008

    When I push on the powerbutton the lens doesn't open. The screen is black and i heard a voice its working. But then nothing?

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Does it stay when you turn it off and back on again? These cameras have a function that shuts the camera down when there's a mechanical obstruction to the lens extension, It shuts it down to prevent more serious damage to the mechanism. Problem is, sometimes when triggered it doesn't return to normal. Try resetting it, either by the regular procedure, or by taking out the batteries for a few minutes. keep in mind that the lens barrel of this Casio unit is almost all the way to the left edge of the camera. Inevitably, when you hold the camera with two hands, one of the fingers of the left hand will overlap onto the front left edge of the unit, which, in fact, puts a portion of the finger on top of the edge of the extending lens barrel, either slowing its extension outward or aborting the extension process altogether. Even when you instantly jerk your finger away instinctively when the barrel rides the edge of your finger, you still have affected or interrupted the barrel extension process. In my opinion, a design flaw, but who am I to say? Good luck ;]

Posted on Jun 04, 2006

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