Question about Panasonic Lumix DMC-FZ7 Digital Camera
For some reason my camera keeps comming up with a "REMOVE LENS CAP AND PRESS > BUTTON" error but the lens cap isn't on the camera and when I press the button the error clears then pops right back up. I called Panasonic and they weren't any help. I have only had the camera for 3 weeks and I brought it at Circuit City while on vacation. Unfortunately I live outside of the US so I can't take it back and I don't have an authorized panasonic dealer here locally is there anybody that can help me?
I just encountered the same problem, February 2009. I read all the replies here, and then tried "wiggling" the lens gently by pressing on one side then another. It moved perhaps half a millimeter as I kind of wobbled it back and forth a few times. That did the trick, it's fine now.
I had a problem a few months ago with the zoom not going beyond 2X, and then shutting down requiring a re-powerup. I found that by truly "zooming" quickly from start I could run right by the 2X point and could actually sense a little "tug" as it passed the prior shutdown point. Now that problem never comes up again. That gave me a hint then that there is probably some small imperfection (I envision a miniscule grain of sand) moving about in the lens mechanism, and that it causes zoom problems under different circumstances. Now it's working perfectly, and as this camera has been truly great for years now I'm going to keep fiddling with the lens movement if it should go out again.
Although I must admit I'm also tempted to look at the DMC-FZ28 that is recently out - that's an incredible range! After getting so much mileage out of the original, it may be time to lay out the next $300 bucks. But now that the great original is functional again, I'll hold off - maybe for Z38!!!
Posted on Feb 11, 2009
We had the same problem with our FZ8. My wife had dropped it and it must've knocked the lens barrel sensor out of whack. I searched google and found a suggestion saying this message occurs when the lens barrel is out of alignment. (http://www.fixya.com/support/t186189-some_reason_camera_keeps_comming_up)
With the lens barrel out, I gently pushed the barrel up, down, left, right and put a little pressure in. Somehow, the barrel worked itself into the right position! The camera works perfectly know. Its worth a shot to save $$$. Be gentle!!
Posted on Dec 31, 2007
Download a video of how to get rid of Lens Cap error on JVC even when the Lens cap has been removed ....
" http://micro-tek.co.in/forums/index.php/topic,59.msg101.html#msg101 "
Posted on Nov 22, 2009
I had the same problem too after I dropped the camera on the floor and was really worried that I'd have to buy a new one. The lens barrel wouldn't come out at all. After reading the comments above I poked a pair of tweezers down the side of the barrel and put a bit of pressure on. It seems to have worked, although the camera is a bit noisy now.
Posted on Jan 27, 2008
Hi There, I have the exact same problem, he camera went from working to remove lens cap and press right arrow button, it really does sound like a common fault reading the other messages regarding this camera, sounds expensive to get it fixed as well!
Posted on Apr 23, 2007
Hi I want to know that you guy find the solution of this? My DMC-FZ1 is having same problem
Posted on Jan 02, 2007
My camera - an FZ5 - just started giving the same error message. No matter what I did I kept getting the "Remove lens cap and press right arrow button". Talked to Panasonic Support and , although they tried to give me a solution to get by this error, no luck. They told me to try and get to the Reset menu to reset the parameters back to factory settings. Took awhile to do this since I only had a few seconds between the "Remove ... " screen popping back up but finally got it to reset but ,again, to no avail. Talked to a service center in Illinois and ,since the camera is 30 days out of the original 1 year warranty, it will cost a flat $161 to repair. I doubt that I will do this. Since you're problem is the same as mine, it's sounds like a design fault that Panasonic should pay some attention to, rather than simply saying the camera is out of warranty.
Posted on Jul 24, 2006
If they sell it in your location, then they should service it as well. No need to tell them you bought it in the US, request that they take care of it. I mean, what happens if you bought it through an "unauthorized dealer" and it broke after 3 weeks? Tell them to give you an address to ship it to, and that they should refund you. If the local seller can't help, deal with panasonic international directly. The only thing to do is try and reset(if there's no special button, just take out the batteries for a few minutes, or do both), to see if it has an effect. Maybe a piece of the lense cap broke inside? or the catches are dirty and confusing the sensor? it's a usefull feature when it works. It's a great camera, Hope you work it out Good luck
Posted on Jun 04, 2006
Tips for a great answer:
Usually answered in minutes!
Step 2: Please assign your manual to a product: