Computers & Internet Logo

Related Topics:

Posted on Oct 16, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

We have 2 computers in our home and we just had high speed installed through our local cable company. one computer works which is connected to a modem and router. the other was set up wireless with an adapter. it does not work. I have called HP for assistance and nothing helps. I get errors that the device manager doesnt work, the virus protection doesnt work and the firewalls can't be fixed. what else can be done

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,124 Answers
  • Posted on Oct 16, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Sep 23, 2008
Answers
1124
Questions
0
Helped
364838
Points
3197

Did you see the wireless signal or your network status in the computer with the wireless adaptor?
If yes, select your wireless network and connect your device.

If no, check the status of your wireless card first
My PC >> Properties >> Hardware >> Device Manager >> Network

If the wireless is marked ( ! ) Install the right driver for your wireless card

If ok, try to set up your wireless connection with windows wireless utility instead of HP utility.
(if necesary uninstall HP utility)

If the firewall can't be fixed this issue is related to your antivirus that it is blocking the setting.

Let me know how it is going...


******************************************

Don't forget to rate my help!
Thank you for using FIXYA!
Have a great day!
Pablo :-)






















Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

My internet is too slow.I'd like to get it fast

Have to have the company sweep the entire street
& clean up the cable --they will do that for free

Call them & complain,have to be home, so they can sweep
house as well

Next would be your computer

May need to reload Windows every 2 or 3 years

Then if like my cable company-- it still is not enjoyable
to use & is slow
tip

How does Wireless Network work?

A wireless network is simply two or more computers linked together by invisible radio waves with the purpose of transferring data or sharing resources. The configuration is similar to cordless phones in that they can share one telephone line, which utilizes one central "base" station along with multiple handsets placed throughout the house. Wireless networking is an excellent solution because you don't have to deal with cables and it takes little effort to expand.
There are two kinds of wireless networks:
Ad-hoc mode: Each computer in the network with a wireless adapter can communicate directly with each other without the use of a router or access point. You can share files and printers with this method. However, it is more difficult to connect to networks - both wired and wireless. This mode is also known as peer-to-peer networking.
Infrastructure mode: Each computer in the network uses a router or access point to handle all data transfer and network traffic. You can easily access a wired network, whether it is a LAN or the Internet. For most home networking purposes, infrastructure mode is the best choice.
6b2971a.jpg
Wireless Standards
Wireless-B (802.11b) - Operates on the 2.4GHz frequency band and can transmit data at speeds of up to 11Mbps within a range of up to 100-150 feet. Wireless range can be affected by reflective or signal-blocking obstacles, such as mirrors, walls, devices and location, whether indoors or outdoors.
Wireless-A (802.11a) - Operates at the frequency of 5GHz, which is less crowded than 2.4GHz where telephones and microwaves may cause interference. Although the speed is up to 54Mbps, the range is only up to 75 feet. Wireless-A is incompatible with both Wireless-B and G because it operates at a different frequency.
Wireless-A+G (802.11a + g) - Linksys also offers dual-band products, in which routers and adapters are compatible with both 2.4GHz and 5GHz frequencies. Both radio bands work simultaneously, blanketing your wireless zone and bandwidth.
Wireless-G (802.11g) - Features the same benefits as Wireless-B, but offers 5X the speed at up to 54Mbps. Wireless-G currently offers the best combination of performance and value. You can mix Wireless-B with Wireless-G equipment, but you will lose the higher performance speeds of Wireless-G.
The chart below outlines the differences and features for each wireless standard, along with the activities that are best suited for each one.
faffaa0.gif
6128ce5.gif

Network Hardware
Once you've chosen the type of network (wired or wireless) for your home, here is the basic network hardware that you'll need:
Router: This is considered the heart of your network and is the device that routes all the traffic to and from the Internet to the various computers on your network. It lets you share files and printers, and provides a basic layer of security from Internet threats.

High-speed Internet Connection (either DSL or cable): You can purchase High-speed Internet service from your local telephone (for DSL) or cable company. Both types of connections are considerably faster than dial-up access. High-speed Internet is also commonly referred to as broadband.
Modem: Connects your Internet service to your computer so you can surf the Internet and access your e-mail. Depending upon what type of broadband service you have, you must purchase or rent either a DSL or cable modem. Or, you can purchase a modem from your local electronics retailer or e-retail store. Linksys offers a gateway router which is an all-in-one solution that combines the functions of a router with a cable or DSL modem so that two separate devices are not required.
Network Adapter: Allows your computers to connect to the network. If you already have a wireless or network adapter pre-installed in your computer, you may not need to purchase one. There are different types of adapters available, depending on if you have a desktop or laptop computer.
e7a2392.gif
For a Desktop Computer:
  1. A PCI Adapter - connects inside your computer, requiring you to remove the outside case.
  2. A USB Adapter - does not require you to remove the outside case since it simply plugs into a USB port on the outside of your computer.
c7b29da.jpg
For a Laptop Computer:
  1. A PC (PCMCIA) Card - about the size of a credit card and simply slides into a slot on your laptop computer. This type of card is recommended when using a wireless network setup since you can walk around without having to juggle an external adapter.
  2. A USB Adapter - simply plugs into a USB port on the outside of your laptop computer.
How Routers Work ?
The Router is the central component in connecting all of your computers and network devices together, allowing them to access and share one high-speed Internet connection. It organizes all of the devices in the home network so that they can communicate with each other and share information. A Router combines the functions of a switch, which organizes and controls data flow among your computers and network devices. A switch is best for wired networks that want to share files and printers, but does not provide Internet access capability.
A Router joins two networks, your home network and the Internet, passing information from one to the other. It also determines how the information is passed in the most efficient manner. The router's two main jobs are:
  • To make sure that information doesn't travel where it's not needed.
  • To make sure that information travels to its intended destination.
da2f5a9.jpgThe Router also provides security measures to your network which prevent outside users from accessing your private data. This is important because a high-speed Internet connection is always on, which makes it more vulnerable to attacks from hackers. You may already have a basic software firewall installed on your computer, but the network can still be easily broken into.
on May 28, 2010 • Computers & Internet
0helpful
1answer

I have nokia 6120c ; how i am connect it with home internet witribe

Hi, Only way is with a cable plugged into the multi port on the phone or possibly with bluetooth dongle in the computer. You will then need to install Nokia PC Suite into your computer to enable connection to your phone
1helpful
1answer

I have a Toshiba Satellite L500 with Win7 and cannot connect to the internet via high speed modem LAN cable. Internet works on my other computer using the same LAN connection, but it is running XP. I

So is your Modem from a phone company like AT&T? It sounds like it is because phone companies use what is called PPOE which is where the modem is configured with a userid and password to get out to the internet.

Cable providers use DHCP and don't require a userid and password.

If your other computer works using the network cable but your toshiba won't work using the same network cable, I think the phone company has configured your modem to only look at and accept your other computer. You can tell the modem to use specific MAC addresses which are unique to every device that attaches to the internet. You want your modem set up to use a range of addresses, not a specific one.
2helpful
2answers

Where is the wireless switch on the dell vostro 200

Unlike notebook computers, most desktops don't come with wireless networking built in. I can't find any mention on Dell's site that the Vostro 200 has wireless capability, so this computer doesn't have a wireless switch. To use your desktop computer on a wireless network, you'll need to install a wireless adapter. USB adapters are very easy to use since you just have to plug them in. They're not expensive and you can easily find them at retail stores and online.
0helpful
3answers

Do I need a modem to connet my wireless acer aspire one to the high speed connection I have at home?

What you need is a wireless router. Your high speed internet connection at home might have a wireless router built into it, but some don't. What kind of internet connection do you have? what's the model of the modem you have. If you're not sure, just list the model numbers of all of the devices you have running.
1helpful
1answer

Just bought a HP Laptop along with a Linksys WRT160N router. Currently have a Dell desktop w/service by local cable company. CANNOT get this router set up to get internet on the laptop. Help?

Hi! I will be more than glad to assist u in this concern..That is right! if u bypass the router it will work, the reason why the modem wont talk to the router bcoz the router is not properly setup.. if you are using a cable modem from ur cable company provider- u need to do a mac clone on the router ,u have to clone the mac address of ur dell desktop computer which works with the local cable company... normaly the mac of ur computer is the one register to your cable company and on the setup page of the router just select on the internet setup, dhcp after clonning the mac address of your computer. u need to connect ur computer directly to the router and then after doing the process connect the router to the modem.
0helpful
1answer

Multiple computers, 1 modem, ethernet

If I were you, I would definately go with a wireless network. If you purchased a good router (Linksys or Netgear) you shouldnt experience loss of speed or connection. (If everything is installed correctly) If you need help, you could call the company who provides the router, Internet service Provider, or Geeksquad. 
0helpful
2answers

WHEN I TRIED TO HOOK MY COMPUTER UP IT WAS WITH A ROUTER AFTER NOT BEING ABLE TO GET IT TO WORK I HAD MY CABLE COMPANY TO PUT A CABLE HIGH SPEED BOX ON IT NOW THE ROUTER KEEPS INTERFEARING WITH MY...

Its annoying if that pop-up every time you surf the net.. there is a configuration in your router software or software installed by the cable company, set not to notify you every time you connect to the net... try check the configuration. TY

HOPE I CAN HELP
0helpful
1answer

D-link dir 615 ; can't get other desktop to read wireless network

Please understand as I get very basic to start but things very obvious to you I cannot see.

Generally when including a router in a home network starting from the cable (tv) or the phone socket (dsl) in the wall with a phone wire plugged in. The next box is generally provided by your internet service provider and is a modem/something that connects to the phone line or cable. Then sometimes when only one computer exists computers are directly connected to the modem with an ethernet cable (looks like a fat phone wire with oversize connectors) or a USB cable (small flat retangular ends).

When you want to add a router for multiple computers. The computer gets disconnected. If a USB cable was used it is often replaced with an ethernet cable and that cable connects to the WAN port (probably separate from a block of 4 lan ports) of the router you bought (tell me if you have two routers -- that is a different problem). If your service comes from a cable (tv) company your router may already be properly configured. If however you have DSL service from the phone company the chances your router is correctly configured are less. To finish with the cabling story -- your computer then hooks to one of probably 4 LAN ports all in a block. Now if you are lucky power on all devices and boot up your computer and see if you have internet access. If you do great if not please provide me the name of your internet service provider or a link to their help/support website and I will see what I can do to assist in completing the router setup. Until your wired computer gets access to the internet your girls wireless connections will not work either. Once we get the wired connection working we will address the wireless connections.
If necessary unplug the router and plug the computer back into the original cable until we get the router working.
Not finding what you are looking for?

58 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...