EPSON STYLUS R1800 GENERAL ERROR

Check the following:

• • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.
  
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• • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
  
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• • If the paper doesn't eject fully, you may have set the wrong paper size. Press the Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.
  
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• • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
  
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• • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.
  
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• • Do not load paper with holes punched in it for insertion in a binder.
  
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• • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.
  
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Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

80

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss

20

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper

1

• If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

First check to see if there any any bits of paper stuck by checking the front and the rear feeder.
Also consult your manual to see if it accepts that thickness of paper.
It can be found here:
http://files.support.epson.com/pdf/r1800_/r1800_ug.pdf
The steps in the manual to clear a jam are on page 89 and types of accepted paper are on page 11.
Hope this helps.

If paper doesn't feed, remove it from the sheet feeder. Reload it against the right edge, behind the tabs, then slide the left edge guide against the paper. Make sure the paper is not in front of the feeder guard.

If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

Don't load too many sheets at once (up to 20 sheets of photo paper, 80 sheets of Premium Bright White paper, or 100 sheets of plain paper).

The R2400 has an option to load paper on-top (Epson calls it the Automatic Document Feeder) and at the back. Based on the printer's User Guide the Velvet Fineart Paper should be loaded at the back. (Epson called is the Manual Single Sheet Feed).

Look at the User's Guide availabe on their website.

Hi - I too am having an issue with my R1800 loading XMAS CARD STOCK paper.....I tried cleaning the rollers as per the EPSON web site. Although, I used alcohol in stead of water. I made sure I got the little roller way down under the paper and it seems better...although not 100%. Hope this helps!

Hi Guest.

Turn your printer off and load a single sheet of paper. Move the rubber wheel to anywhere. Turn the printer on and watch what happens in the paper feed slot (in official Epson parlance this is the "automatic sheet feeder" or ASF). You should see the rubber wheel etc set into the correct start postion. Then press the paper feed button and watch again. The plastic "wall" behind the piece of paper should move forward, pushing the sheet into the rotating rubber wheel. This should feed the paper into the "ready to print position". If this doesn't happen, it means something has come adrift inside the paper feed system. To investigate this further requires the printer to be dismantled. Either take it to a technician, or if you want to have a go at doing this yourself, post a new comment to this effect and I will help you do this.

there is something stuck in the feeder.place one thick paper and help it with your hant to pass into feeder.anything is inside will unstuck

Clean the rollers down where the paper sets in the printer. Do not use cheap generic matte coated paper. Some generic matte coated paper will leave a film on your rollers and cause them to not grip the paper.

can you reinstall the software?

Hi Fruitless, Last night I was tearing my hair out trying to get my R1800 to accept some Hahnemuhle Satin 310, and it was just passing through and passing through. About once in 20 trys it would finally print. I was in the middle of making up my own paper profiles for this lovely paper. Anyway, I gave up at about 1:30 am, and went to bed. Today I resumed my attack, and guess what fella, there is a solution. Pass this on to everyone. You did not say what version of Photo Shop you were using. I just got my CS3 a week ago, and if you are using it, you can open a photo for printing. Go to Printing Preferences Dialog Box, > click on Maintenance Tab, and then click on the Bottom button that is labeled as Printer & Options Information. The Printer and Options Dialog Box opens, and there at the bottom is a box that says Thick Paper right beside it. Select or check this box and enjoy yourself thereafter. I did not see this in the User's Guide, but knew there had to be an answer to this problem somewhere. No problems ever since. Best of luck.