Turn on my ipod and says contact support

Worry no more. I wrote a tip on how you can recover your device from that state. Read it here:
http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restore


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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The message "go to www.apple.com/support/ipod" usually is preceded by, or followed by, the Apple logo or the sad face icon. It directs you to the Apple support site because either the iPod software is corrupted or there is a hardware problem. You should try to reset the iPod (try several times). Toggle the Hold switch to on, then back to off (none of the red is showing). Reset your iPod Press and hold down the Menu and Select buttons for 10 seconds (until you see the Apple logo) If you can update/reload the iPod software, this may fix the problem with your iPod. If that doesn't right the iPod, then try to restore it (which will erase the entire iPod and reload the software) in itunes. It will not erase your itunes library, only the files on the ipod itself. I hope this helps and good luck. Please vote appropriately and leave a message.

listen to the ipod (hold it to you ear) as you start it up. if the hard drive spins fine (contant spinning of disk motor) you have a logic board or hard drive cable issue. if you hear an uneven, repetitive noise you have a hard drive issue . you can try to replace those compoments yourself or have a tech savy friend do it for you. there is an iPod classic repair guide. online that shows you through the steps.

Hey, watch this tutorial and try the things it suggest.

Id highly recommend, restarting, and returning the device into the original state.

All this is covered in the video here:

http://www.apple.com/support/ipod/tutorials/troubleshooting.html
Also try the ipod updater from the apple site.

If that doesnt help contact the apple support.

Hey, watch this tutorial and try the things it suggest.

Id highly recommend, restarting, and returning the device into the original state.

All this is covered in the video here:

http://www.apple.com/support/ipod/tutorials/troubleshooting.html

Try formating with a difrent filesystem?

If that doesnt help contact the appel support.

Hey, watch this tutorial and try the things it suggest.

Id highly recommend, restarting, and returning the device into the original state.

All this is covered in the video here:

http://www.apple.com/support/ipod/tutorials/troubleshooting.html

If that doesnt help contact the appel support.

Hey, watch this tutorial and try the things it suggest.

Id highly recommend, restarting, and returning the device into the original state.

All this is covered in the video here:

http://www.apple.com/support/ipod/tutorials/troubleshooting.html

If that doesnt help contact the appel support.

Hey, watch this tutorial and try the things it suggest.

Id highly recommend, restarting, and returning the device into the original state.

All this is covered in the video here:

http://www.apple.com/support/ipod/tutorials/troubleshooting.html

If that doesnt help contact the appel support.

This indicates a hardware malfunction. You will need to take it to an apple store to have them analyze what is wrong.

To reset an iPod with a Click Wheel, including:

• iPod nano (3rd generation)
• iPod classic
• iPod (5th generation)
• iPod nano (2nd generation)
• iPod nano
• iPod with color display (iPod photo)
• iPod (Click Wheel)
• iPod mini
• iPod mini (2nd generation)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
   
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.