Facebook Social Network Logo
Posted on Oct 14, 2008

Invalid email address

My facebook account is telling me i have an invalid email address even though just hours before i was logged in without any problems.i have had to set up a new profile (the exact same one) all over again. i have lost all my friends and mob wars and have had no response to the numerous emails i sent to facebook.

  • 14 more comments 
  • Anonymous Nov 14, 2008

    I tried to reset my password and I get the email at my address, the link directs me back to facebook which then tells me my email address is invalid!

  • amelie74 Nov 18, 2008

    I have exactly the same problem : It says that my password in not corresponding to my e-mail address (whereas I know it is), so I try to get a new password. I receive an e-mail from facebook with a link to get a new password but when I clik on the link it says that my e-mail is invalid. So I'm locked out of my profile whereas a few hours before I could perfectly log in. And I have no answer from facebook support.

  • mmoulton Nov 19, 2008

    sorry but I cant login in at all thinking about delete site

  • Anonymous Dec 08, 2008

    Changed my password and facebook won't allow me to log on with either the old or new one. Keeps telling me "invalid email" at sign in, but email is valid.

  • Anonymous Jan 04, 2009

    I have the same problem, I have used my account for about 3 weeks without problems.

    Now when I try to resent, I am in a nasty loop with FB telling me that I have an invalid email address: [email protected] this email falls within their rules.

    FB does not respond to my numerous help requests, over a 2 week period. I don't beleive they have a valid help desk.

  • cambou111 Jan 28, 2009

    i am so frustrated! I cannot believe this! and they do not respond to emails!

  • Gorette Feb 08, 2009

    Hiya, I have had my facebook account for over 2 years now and all of a sudden my email is invalid!!!!! what gives?? So now now I cant access my profile, this is really frustrating! Can anyone help, because I am not getting an answer from facebook admin.

  • Anonymous Mar 12, 2009

    I have the same problem. But i'm 100% sure my email and password are valid.

  • Anonymous Apr 05, 2009

    same here

  • nuller Apr 05, 2009

    I´ve had my account for a year or so. All of the sudden I can´t log in. I try to ask for a new password, but when I enter my email (which has worked fine previously), Facebook tells me my email is invalid.

  • pjvdl Apr 14, 2009

    same problem and no response from fb

  • kristina_sva May 25, 2009

    i cant send my e mail or i cant find format old myfacebook

    i lot all my family pictures and friends picture too

  • Beverly Ferguson Oct 27, 2013

    Same here.So many password changes! NEVER match!

  • Anonymous Mar 17, 2014

    i cannot access facebook..or emails easily and its taking me half an hour before I can get set for work. whats going on.

  • Anonymous Mar 28, 2014

    I am experiencing regular problems accessing my gmail emails. There is a constant message stating the gmail account has faults.

    One point in question being that the Flight Centre office had a return of 40 emails that were sent to me regarding holiday details in one day on 27 March which would seem totally unprofessional. Fortunately I do have another email address to rely on.

    Please correct this and let me know exactly what the problem is.

    Many thanks.

    B Timimi

  • Anonymous Apr 01, 2014

    I changed my email address and my facebook newsfeed disappeared along with all my friends

×

7 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Contributor 34 Answers
  • Posted on Oct 14, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Oct 14, 2008
Answers
34
Questions
0
Helped
28758
Points
81

Hi,

Emailing your issues will leave frustrated and without resolution. Call facebook support and talk to a human being. The number is 650-853-1300 press option #1. You will not find this number anywhere on fb site. I suppose fb feels its not important to suppy this info to customers. They can run but they cannot hide, lol.

ttt

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Dec 02, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 02, 2009
Answers
1
Questions
0
Helped
8524
Points
6

I have been locked out of my own facebook account for almost a month and i have written fb several messages to no avail. finally i realized that since my profile is still visible on facebook without my having access to it, that facebook was violating their own privacy policy, wherein they promise that we have the ability to adjust our privacy settings. without being able to access my account, they had stripped me of my right to adjust my privacy settings. This was enough to complain to TRUSTe. i got an email from TRUSTe last night, and they said that they agreed my privacy was being violated and they agreed to contact facebook on my behalf. this is the ONLY way so far that i have had any success with this issue. i'm still not back into my account yet, but i'm sure that TRUSTe will be able to get it done! go to http://www.facebook.com/policy.php?ref=pf and scroll down to find out how to write a message of complaint to TRUSTe about Facebook. GOOD LUCK! AND SPREAD THE WORD!!!!

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Dec 08, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 08, 2008
Answers
1
Questions
0
Helped
8524
Points
7

I can't reset my password for facebook. It keeps telling me my email address or password is invaled

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jan 23, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jan 04, 2009
Answers
1
Questions
1
Helped
8524
Points
6

Https://login.facebook.com/reset.php?email=YOUR EMAIL ADDRESS HERE&cc=6d17a6f670
cd7a&tt=1232735183

I posted above a sample of what facebook sent to me....and if I just clicked on
the highlighted link it did not work.
So what i did instead of clicking on the link, I highlighted that entire string
of letters and numbers and pasted it into my browser........and it took me to
the reset link!

tammyhag57

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Oct 26, 2012
tammyhag57
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Oct 26, 2012
Answers
1
Questions
0
Helped
8524
Points
1

When I try to insert my e-mail address to certain sights that requires me to insert my e-mail address it tells me that my e-mail address is in valed. Please help. Thank you Tammy Bloom [email protected] My phone# is 843-333-6902 Again Thank You

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Oct 29, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Oct 29, 2010
Answers
1
Questions
0
Helped
8524
Points
1

Rupinder email address and password find

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Dec 24, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Dec 24, 2008
Answers
1
Questions
0
Helped
8524
Points
1

Facebook won't allow me to change my email address, responds PLEASE ENTER A VALID EMAIL

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why can't I get into Facebook? How can I log

Facebook Customer Support:
Phone Number: 1-650-543-4800
Average Wait: 12 minutes - 24 hours, 7 days

Suggest trying a new browser like Firefox or Google Chrome

1helpful
1answer

"Invalid email address": I am able to receive

I recommended contacting them, there is something wrong with your account. also take a look at this https://www.facebook.com/help/?faq=14086&ref_query=email, good luck and remember to vote!
1helpful
1answer

Every time i try to log in to fb, the page starts loading but then i always get deferred to a page saying "you must log in to see this page" . Sometimes it even says that my password is wrong...

Kindly check the email address you used in logging in to Facebook, is it a valid one.. also checked if you have hit the caps lock key in your keyboard, this can also cause wrong passwords.. :)
or if you want me to check your account, kindly pm me.. :) thanks!
1helpful
1answer

I cannot get onto Facebook, not even for the exact problem as detailed on your Help section, becuase Facebook keeps telling e Invalid email address and that's nonsense.I get email all day long at...

Unfortunately Facebook does not support email addresses with generic prefixes (e.g. info@, webmaster@ etc.). You will need to use a personal email address that does not contain this type of prefix. Since email addresses of this nature are typically used for organizations and businesses, Facebook does not allow them to be used for personal Facebook accounts. There are no exceptions to this rule.
One thing you can do is to sign up for a gmail, hotmail, or yahoo account and have your email forwarded from there to your info@ email (for facebook notifications and such).
Hope this helps!!
0helpful
1answer

I cannot log into Facebook as I no longer have access to an email address assoc with my Facebook account - I am now with a different internet provider . How do I set-up my new email address for Facebook?.

Even though you don't have the old email, it's still the required log-in so as long as you still have your password you should be ok.
simply log in with the old address info and access your account online to change your email info from your browser app.
1helpful
1answer

Im having trouble logging into facebook. For about 2 weeks now, when I try to login it tells me I have the wrong username/password combination. When I try to reset my password it tells me that my email...

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account. You can change your login email address at any time in the Settings ta... You can change your login email address at any time in the Settings tab of the Account page. Please note that you can log in with any email address you have added to your account. However, if you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

If you forgot your password or would like it reset, click here to reset your password.

If you’re still unable to log in or change your login email address, click here.

If you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.
0helpful
1answer

I have tried to reset my password but facebook

Make sure you have a dot instead of a comma before the com
0helpful
1answer

Can't log into facebook without reactivating an old account...

That is simialr to my problem and I was told by the Geek Squad that I was hacked and need facebook to help reopen my account as it is affecting even my yahoo account
1helpful
1answer

Facebook invalid

You guys need to contact TrustE as the privacy settings have now changed and you are unable to access your account and FB changed the settings it now means your profile is visible to everyone and you are unable to change your priavcy settings. This is in violation of FB's own privacy policy and is an infringment of your rights as people are able to see your pictures etc. If you submit a complaint to TurstE they should uphold it and help mediat between the user and FB finding a solution.
0helpful
1answer

Login/password problem

i cant log into my account it says that my password in incorrect and the same is hapening to my email add...... what is the solution
Not finding what you are looking for?

8,534 views

Ask a Question

Usually answered in minutes!

Top Facebook Computers & Internet Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66949 Answers

Kolbrun...

Level 3 Expert

1228 Answers

Are you a Facebook Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...