Warranty? If not, open it up and look for unattached wires. If there's none, look for parts that look damaged, usually brown-ish. if there's any, they need to be replaced. Might get lucky and find parts
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Pressing the sync button whilst holding the mic close to the IR unit on the receiver should sync things back up. If this has already been done things to try next are as follows.
RF Mute. Press and release the power button. RF Mute should be displayed. Press the roccker switch and select RF mute OFF, press the rocker switch again.
Check in the advanced menu that the pilot tone is on on the handheld AND the receiver.
This isn't a solution. But after I've gotten into my microphone with the same issue using a torx screwdriver I found that I (Electrical Engineer) don't have the proper equipment to fix the issue. Roughly 100 dollars (Flat rate) and a send off to Sennheiser is your best bet.
Heating up on replacing batteries is an indication of a short circuit.The construction of these cordless mic does not allow one to do any kind of repair. You will have to replace the whole circuit board which is available only with the authorized service center. And might cost you 70% the cost of the mic itself.
Often the rubber button is pushed into the microphone.
You can easily disasemble the unit.
Just open the batterycase, you will find some small torx screws.
Some bodypacks have a "lock on the on position" check yours for one.If this doesnt resolve the problem.Take the Battery out and replace it with another one and see if that fixes the problem.
I had a similar problem with a sure sm 57 that I used on a guitar amp. I don't know if this is the correct fix but it worked for me. I took thin strips of paper to use as spacers and placed them evenly around the coil. I used a hot melt glue gun and placed 3 small drops around the edge of the coil. Remove the spacers and the coil should be secure.
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