Creative Zen: M Not Docking with computer!

Although your Creative Zen M will charge in about 2.5 hours with the optional docking station charger,
you can also charge it through your computer with any standard USB cable.

I have the same problem, but I think that the installition CD is required for the computer to acknowledge the mp3 device.

What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to creative.com/support and look up info on your model to see if anyone else has your issue

if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

I found the reset button. It is very very small!

When you plug the Mp3 player into 2 computers running slightly different versions of XP, a reformatting occurs which will cause it not to work on one PC or the other. You must reformat your player for the home computer. Actually, you might want to check the firmware also: Go to Creative's website and double-check the firmware - it will also give you the best way to reformat your player:

http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players

if you use the usb cord connected to the computer it will charge( over night), i recommend an ac charger it's a lot faster!

if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

One problem may be that the registry entry for the player is corrupted. You can find out if this is the case by opening your computer's Device Manager (this page tells how, if you're not familiar with it). Look under "Windows Portable Devices" if you have XP or "Portable Devices" if you have Vista, and you should see the name of your MP3 player.

If your player is listed in the Device Manager but has a small yellow warning sign next to it, right click on your player's name and click Properties. The Properties box may say "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

If this is the case, there's an easy fix, that doesn't require any messing with the registry or anything:

--Right click on your player in the Device Manager and click Uninstall
--Unplug your player from your computer when the uninstall finishes
--Plug your player back in to your computer
--Vista will automatically reinstall the driver, and your player should appear in My Computer

Unfortunately this is for Vista. I don't believe XP will reinstall the driver automatically, so you may have to install it manually from your Creative CD. Anyway, what this does is simply uninstall the corrupt driver and reinstall it. It worked for me - hopefully it helps you!