My windshield mount kept falling off my windshield. Now I can only power up my Garmin by the USB port and cable on my home computer. Is the mount broken or does something need reseting?
Try a hard reset using the reset button under the silver trim on the front. Pull off the trim ring by hooking your fingernail under it right below the logo.
If that doesn't work, then take the unit off of the mount for a better look at the contacts. Re-seat the mount onto the unit and see if that helped. If the mount is damaged, consider getting a friction mount instead of the suction cup. For about $40 you'd get new power contacts and a new cord, and the unit would sit on your dash instead of falling off the windshield all the time.
All of this is assuming that the problem occurred suddenly after a fall, and that your battery is still good.
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the contacts look fine... just don't power up from the car or similar power cord in house... just usb off computer
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