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Question about LG KU990 Viewty

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LG KU990 Caller ID

Hi. I've had a Viewty for a couple of months but whenever someone calls me the phone says 'no caller ID'. I've checked with everyone and they're phones aren't set to private so I think its a setting I can't find or something. Thanks!

Posted by simon_dooley on

  • 8 more comments 
  • Anonymous Nov 09, 2008

    I have the same problem, the solutions dont seem to answer it

  • Anonymous Dec 01, 2008

    I have this problem too, solution doesn't work.

  • matbick Dec 07, 2008

    I have the same problem on 3 branded U990, any advice anyone

  • Anonymous Dec 24, 2008

    I have the same problem.

  • Anonymous Jan 01, 2009

    i have the same problem

  • Anonymous Jan 10, 2009

    I have the same problem. Mine is also with 3

  • Anonymous Jan 14, 2009

    Samers, on 3 as well. Has anyone tried calling them? I refuse, i can never understand them and they don't help. Plus they call me Judy, when my name is Luke v__v

  • Anonymous Jan 14, 2009

    Samers, on 3 as well.

  • Anonymous Jan 14, 2009

    Guys: IT WORKED! (my solution below.) Just call them and ask to have caller ID activated. YUSSSSS! So happy!!!!!! God bless guys!

  • Anonymous Apr 18, 2009




2 Answers


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  • If you answer the call, the number (or number and name) stays on the display until either you or the caller hangs up.
  • If you do not answer the call, most display units keep a record of the calls received, including the phone number (or number and name), date, and time.
  • If the letter P, priv, private, or a similar term appears, the caller may have blocked the display of his or her number.
  • If the letter O, ????, out of area, or a similar message appears, the caller either is in an area that does not support Caller ID or has placed the call using operator assistance.
  • Caller ID comes with Anonymous Call Rejection, which, when active, allows you to reject calls from callers who block their number. Your phone does not ring, and the caller hears a message saying blocked calls will not go through.
    • To turn on Anonymous Call Rejection, press
      *77 on a touch-tone phone (or dial 1177 on a rotary phone)
    • To turn off this service, press
      *87 on a touch-tone phone (or dial 1187 on a rotary phone)

or go through

Posted on Oct 13, 2008



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After reading this and seeing that other people have the same problem with same phone as me on 3, I called 3 and told him what was happening. He said that caller ID was deactivated for me and that he would activate me and it should be good to go within 4 hours.

I told him that I had searched the internet and found a lot of other people with the same problem, same phone, all on 3, and he said that the case is most likely that the Viewty doesn't come with Caller ID active by default (for some stupid reason). He said that if I know anyone else with the problem I should just tell them to call 3 and ask to have caller ID activated.

So try it, and I'll come back on here tomorrow and let you know if it worked. I hope so - I had 5 calls today in 2 minutes, which sounds urgent, and I don't know who it was. Good luck guys! God bless.

Posted on Jan 14, 2009


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