Hi, I made some videos how to fix your Jura step by step, good luck... http://fixandparts.wix.com/nicknicoloudis#!jura-coffee-machine/c15gy
SOURCE: Jura Capresso c1500..........'Service 8'
I finally called Capresso, resigned to send mine in for service (I'm the same poster as above). Instead they walked me through how to clean a sensor on the inside of the machine, told me how to change the grinder settings to less fine, and made me promise to dry my beans from now on. Cleaning the sensor isn't too hard--you have to feel up behind a flap on the underbelly of the machine and wipe it off with dry clean paper towels. I recommend giving them a call--they were very helpful. Good luck!
SOURCE: jura capresso
The dial on the upper right is all you need to do. Turn from the coffee cup to the water symbol. Water will pour out the spigot from the frother wand so put a cup under it. Close the tap when prompted by turning the dial back to the cup symbol
SOURCE: jura capresso
If you gind too fine, it will overload the pump and result in the "open tap" a few seconds into brew. Rinse and gind coarser to clear out malfunction.
SOURCE: Jura Capresso Impressa S9 -water won't pull into the unit
We have the same problem after installing a new filter (after 5years of perfect usage & no problem or maintenan)ce. An engineer told us to take the filter out completely & try to draw off water...if it does, do a de-scale IMMEDIATELY (using only recommended product) because the machine may be calcified. If that doesn't work, it may be the sprung sensor under the water carriage which may be blocked(with limescale) or broken...OR the little mesh sensor in the main body of the machine (which is located under the water filter). I am trying this tonight, otherwise its an engineer callout for collection & repair!
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