SOURCE: GE SIDE X SIDE Dispenser problem
Sound like maybe a dispenser board short... you could try taking of the top hidge cap on the freezer side unplug the power to the board there for 30 minustes or so plug back in and see if it can reset to default and try that before u have to change board
SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see
SOURCE: GE Profile Refrigerator Ice/Water dispenser not working
Check the connector at the bottom of the freezer door first , you should also be able to hear the micro switch click when you press the paddle
SOURCE: water stopped running in the dispenser
I had a simular problem! I tried multiple things to make it work!
- bought new filter
- open back of the fridge... (dual outlet water valve)
Finally, I went to a different forum and found a unique idea.
First at the very bottom of the fridge theres a cover remove the cover and you should see the water hose running to the door from the back. In the middle of the hose there a coupler where the hose was spliced by the manufactuer. Now this valve once you separate it will not work correctly, unless you buy a new coupler (4$)... I'm el cheapo, I bought teflon tape for 50 cents (from previous project)... Wrapped around about half dozen times and made sure it wasnt leaking...
Secondly, when you disconnect the coupler no water should shoot out, until you press the water dispenser arm. If water shoots out of the hose on the bottom then you problem is really, really, really easy. You have simplely ice/ or another item blocking water hose to the actual dispenser.
I turned off the frezzer left the door open for an hour or so. I also used my wife's blow dryer on hot, and put it where the ice comes out of the ice maker. I would press the arm peridocially to see if the ice blockage melted yet. REMEMBER: door must be closed for pressure to push on the ice blockage. Thinking back, I might have been finished sooner... I was thinking the water dispenser would work with the door open.
If this doesnt work, then you have other problems... Bad water dispenser selonoid (you can hear this little motor turning even without water), dual water outlet valve maybe broken... Going outside my knowldege level at this point.... But i guess you computer board maybe going bad. Not sure if this computer has anything to do with water dispensing....
Hope this helps! My wife left me alone for about a day or two while she enjoyed the water dispenser...And she broke the vaccum.
SOURCE: GE Profile Refrigerator Ice/Water dispenser not working
Hi Urban Woman,
Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small).
Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.
Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.
This should take maybe 15 minutes to do... super easy job.
SG
p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)
p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.
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