Question about Sony PlayStation® 3 (80GB) Console

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Why won't my netflix for ps3 let me sign in?

Netflix on playstation 3 wont let me sign in. It says invalid email or password. I know it is correct user id and password

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1 Answer

Matt Weaver

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  • Sony Master
  • 665 Answers

Typically, this issue is resolved by logging into Netflix via PC and making sure the log in information matches the info on the PS3. Also, be aware that the standard package for Netflix allows only 2 devices to access Netflix from 1 account at the same time. For example, if you are watching Netflix on your PC in 1 room, and someone is watching it on a PS3, then you won't be able to access it from a Smart Phone or other devise, until 1 is disconnected from Netflix.

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Posted on Sep 14, 2015

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3 Related Answers

RixsFixes

Radio Code Pro

  • 2200 Answers

SOURCE: i try to sign into the ps3 server and it tells me

Hi,

Don't worry. There is a huge problem occuring right across the board at this very moment with the PSN Network. Some consoles are not synching properly due to an internal clock error and causing problems exactly like you describe. It is expected to be resolved soon by Sony.

For a full breakdown please look at this FixYa Tip.

If the solution helps, please leave a vote for it. Thanks.

Posted on Mar 01, 2010

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Kevin Penn

  • 1139 Answers

SOURCE: please help my ps3 accepts

This sometimes happens when the software becomes corrupt on the PS3. What I would do is back up all your game saves to a USB memory stick or memory card and then do the following to restore the PS3 software :
Step 1. Turn the PS3 off into standby mode (red light on)
Step 2. Press and hold the power button. It will beep when you first press it, beep again 5 seconds later, then beep once more and turn off. Release the power button.
Step 3. Press and hold the power button again. It will beep once when you press it, again 5 seconds later and then there will be 2 quick beeps together. Release the power button when you hear these 2 beeps.
Step 4. The PS3 will start up asking you to connect a controller via USB and press the PS button. Do this and then continue to the next step
Step 5. A menu will load. Select option 5, "Restore PS3 system". Accept anything you need to and wait for the PS3 to restart.

After this procedure, put all your backed up save games back on the PS3 and try signing in again.

This should cure your problem

Hope this helps and thank you for using FixYa

Posted on Aug 30, 2010

paul proctor

  • 4102 Answers

SOURCE: cant sign into playstation neywork

Hi the problem is not with your password so dont change any settings ok the problem is not your end everybody else is having the same problem, sony are having some down time at the minute to update their servers and software so just bare with them for a couple of hours and it will be back on shortly.
dont try changing any settings as the problem is their end not yours

let me know if you need further assistance or if it still not working in a couple of hours.

their are loads of people asking the same question in the last hour so you are not the only one, you could try going to the sony ps3 web site and check on their for any down time,

ill check myself now and post a message when i find something out ok

plz rate this solution as i have a whole page of unrated posts, thanks

i have just got through to sony and they are doing maintenance on the network so just bare with them and it should be back on shortly ok

i just found out the network is down for 12 hours some lucky people may sign in but will soon be cut off its down till 23:30pm GMT time as im in UK time here is now 19:28 so their is another 4 hours left of down time

Posted on Sep 21, 2010

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When you are trying to use Netflix are you using the PS3 web browser or signing into PSN?
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You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)

Click here to reset your password from a PS3™ system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

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I am having the same problem with my sons ps3 i sign in with my email and password and there was a issue with netflix and now i cant even sign in. Im going to try to erase netflix off ps3 and redownload it and see if that works. I would start there if you know what your doing maybe your running the old app that requires the disk

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Who do i reset every thing on my ps3 because i have forgoten the password to my master ansub account


You may reset your PlayStation Network password two different ways using a personal computer (PC). You may reset it by answering your secret question or have a password reset email sent to the email address linked to your PlayStation Network account.

In order to reset your PlayStation Network password, you must have the following information:
  • PlayStation Network Sign-in ID (email address)
  • Date of Birth
If you have this information, you can reset your PlayStation Network password now. Click here to visit the Password Recovery website. (This is also where you can reset your account password used to access the PlayStation.com website.)
Click here to reset your password from a PS3? system.

Click here to reset your password from the PSP system.

If you do not have this information, you will need to call Consumer Services department and speak to a representative to reset your password.
Consumer Services Department
800-345-SONY(7669)
Hours of Operation
Monday - Saturday 6:00 AM - 8:00 PM Pacific Time
Sunday 7:00 AM - 6:30 PM Pacific Time

IMPORTANT
If you have changed your password using a computer and had set your PlayStation 3 or PSP system to automatically sign-in, the auto sign in will fail. The PlayStation 3 or PSP system will prompt that the password is invalid, at that point go to the sign in screen and enter the new password you have created.

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