I was listening to some music the night before this problem occured and fell asleep with it. Fortunately, the auto shut off saved some of the battery. Then I decided to recharge it anyway, but when I plugged it into my computer, there is a green download-like bar and the words "Refreshing Database," but the screen goes black 3/4 of the way down the bar. It looks like the thing's still on since the blue ring is glowing, but I dont know what to do. Can anyone help me?
Hi cant get my sansa to play no sound
You will need to upgrade or reinstall the firmware on your MP3 player. You may download the firmware on http://www.sandisk.com/Retail/Default.aspx?CatID=1376. For the manual installation of the firmware upgrade, you may go to this site: http://www.sandisk.com/Retail/Default.aspx?CatID=1449
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