My toughbook will run on battery power but not when the AC cord is connected... With the battery fully discharged it won't power up,and I get an amber "battery charging"light for a few minutes and then it either changes to flashing red or goes out completely. The power cord works on another laptp just fine. Does this indicate a bad power jack? If so, how difficult is this to fix on this model of toughbook?? Thanks, Dave
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The battery interface has broken away from main board at the limit stop. Requires trained tech to repair. You mentioned these are new.. Cf 18 have been discontinued for years. Are these cf19's
Symptoms of a broken power jack 1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker. 2. Battery will not charge in the laptop. 3. Laptop runs fine off a charged battery. 4. With the AC Adapter connected the laptop appears to be dead. No power LED or battery charge LED activity. 5. Laptop randomly powers off without any warning.
If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it
You will, at the very least, need to have the screen and screen cover replaced. If the hinges also damaged the bottom case to which they are attached, then it too will need replacing.
If you can't get it repaired locally, let me know.
the hard drive is located under the keyboard in toughbooks
http://www.askmehelpdesk.com/computers-beginners/opening-toughbook-cf-47-a-25391.html
note its for CF47 but they are similar
As for not booting fully that could be a number of things, maybe you have tried these.......you have power so a reset might not help but still try it, remove battery and ac power hold power button down for 40 seconds.
Try running also just on ac and then just on battery.
Have you tried to run the machine in safe mode pressing F8 on boot.
Even though it could be corrupt data or damaged HD worth trying the simple stuff.
hope helps a bit, get back to me if i can help at all
It sounds like the cables for the sound & touchpad were not fully connected. Take it back to the servicer and ask them to reconnect your audio & touchpad cables.
The BIOS may not support the larger drive at all; I suggest you look for a Toughbook forum and repost there and check Panasonic's site for a manual download and possibly a BIOS upgrade if the unit is equipped with a flash BIOS.
usually you can reset the password by taking out the battery and removing the AC adapter, then either pulling out the small watch sized battery on the motherboard and leave it off for a few minutes or move a jumper on the motherboard to reset the bios. If that isn't possible or doesn't work there is a list of backdoor passwords available here. http://saptha.com/blog/?p=32
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