I keep getting the above message....but there is no jam----message says an automatic document feeder paper jam has been detected. Clear the ham and try scanning again. 4[(2,12,8004000a),(2,12,8004000a),(3,12,0)] Please see if someone out there can help!
My scaner icon window show this messege:
an automatic socument feeder paper jam has been detected. clear the jam and try scaning again
SOURCE: Document Feeder
This sounds like a sensor failure - is it under warranty?
God bless,
Barrie Brown
SOURCE: I was scanning a document yesterday with my Hp
You can go into the back of the printer and open it up. HP has great instructions on their site.
SOURCE: Document feeder
You would face the taxt or images face up then you would scan it by using the program it came with if it did or any othere program the can scan documents and imagees on you computer. Make shure all conecsions are conect property and the software is installed.
SOURCE: The scanner keeps jamming. i try to scan form the
In summary:
* Very unintuitive, convoluted and unpleasant to use (same on Win2K as
XP)
- sometimes the SW hangs during scan and needs a reboot
- sometimes the SW crashes with a dialogue "try reinstalling HP
software", and needs a reboot
- sometimes it scans and after conversion to pdf
Advantages: I cannot see any advantages with this product
Disadvantages: Software is convoluted and unreliable, paper
jams are difficult to clear
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...with a dialogue "try reinstalling HP software", and needs a
reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to
clear it, which doesn't exist. There is no way to clear the jam except
to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ...
...cycled to work again.
Everything has to be started by pressing a button on an application
called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1)
and (2)!)
- Each application has to be exited to return to "HP Director"
its a worst scanner
and prone to jamming problem
SOURCE: DOCUMENT FEEDER IS JAMMING
The majority of paper jams are caused by obstructions like insects or torn bits of paper, staples etc. Clean the paper path, rollers etc. If the ADF jams continuously, lift the lid and check if the removable paper guide is placed correctly to feed the output tray. Had both these issues today, and this 5590 now works 100%.
Note:
Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
Note:
Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view. 1,933 views
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