Question about Vtech MobiGo Touch Learning System

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Mobigo The sound has gone distorted on our mobigo system? We have already taken one back because the sound didn't work.

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For starters, with any of these small devices, I would recommend starting with brand new batteries, because when they get low, sounds start slowing down, getting distorted, etc.

If you don't feel this is the case, I recommend returning the defective unit for another one, or perhaps picking another type altogether, or buying from a different store, if you feel that you're getting defective, new products.

Posted on Jan 11, 2012


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Posted on Jan 02, 2017


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Try taking out the batteries and the game and holding down the "on" button for one minute, then put the batteries back in and try again. The tech support will tell you do that anyway. If that does not work, I would contact them for repair or replacement. I had that problem and that is what I was told to do, they ended up replacing my daughter's mobigo at no charge.

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My Velodyne CT150 was distorted for a while. Then the sound is completely gone. I checked the speaker, but seemed to be working. What could be the problem?

Define "seemed to be working". Is it or ain't it? A huge clue that something is in distress or having death throes would be distortion.

Either the driver is hot or the amp is shot. You can test the driver by floating it from the amp and attempting to drive it with any other amp channel, or just touch the speaker leads to a small battery. It will click or make static sounds.

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I'd like to know how to reset my daughter's mobigo so that it will be able to trace her accoplishments. Currently her, aunt, mother and myself performed multiple tasks for her, and I want to erase the...

had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

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My little sister has a MobiGo and when we try to connect it, the thing would say that it aint connected

Hi nito_juanito

Please everyone that comes across my info take a few seconds of your time to rate my solution which you can select at the bottom of my answer Was this solution helpful? YES or NO :)... As i have taken time to answer your question the best i can Thank You......

Before you can connect the MobiGo™ to your computer, you need to install the
software and register on the MobiGo™ website.
To begin the software download and registration process, please go to to download the setup file and registration
Once the setup process is complete, connect the MobiGo™ to the computer using
the USB cable provided.

For the instruction booklet you can download it here at this link..


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1 Answer

What duz level adjustment do


The level control controls the input level coming from your head unit (receiver) to the amp.

Your Sony users manual is a little vague on how to best adjust the level and other controls.

Here is one method that some installers use and works well with most amps.

Most 10" subs sound best between about 80-100hz and below, so start out by setting the LPF at about 80hz. The HPF will not be used. Next turn the bass boost and gain all the way down. Turn on the radio and set all tone controls, bass, midrange, treble to flat, usually "0" on most head units. Turn the volume up to approximately 3/4 volume level or just until you begin to hear distortion. Now, back the volume down until the distortion is gone. Next turn up the gain control on the amp until you hear the subs start to distort then back the gain down until the distortion disappears. Next turn the bass boost up again until the subs begin to distort, then either back the bass boost down or back the gain down until the distortion is gone. You may need to play around with the bass boost and gain controls to get exactly the sound you prefer.

Hope this helps.

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