Lexmark X5495 Printer Logo
Anonymous Posted on Jan 11, 2012

Can't print. local print spool not working

1 Answer

  • Official Brand Answer 3,344 Answers
  • Posted on Jan 11, 2012
Anonymous
Official Brand Answer
Level 0:

Joined: Jan 08, 2010
Answers
3344
Questions
0
Helped
923622
Points
5508

Try the steps below to clear the print queue and restart your print spooler:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hp 4700 won't print pdf

For QuickBooks Pro, Premier, and Enterprise Solutions working on the Windows XP platform:

  1. Choose Windows Start button and open the Printers and Faxes window.
  2. Right-click the QuickBooks PDF Converter icon and choose Properties.
  3. Click the Ports tab. Click the Add Port button.
  4. Select Local Port. Click the New Port button.
  5. For the new port name, enter PDF1. Click OK.
  6. Close the Printer Ports window.
  7. Select the PDF1 checkbox, if it is not already.
  8. Click the Advanced tab.
  9. Select Spool print documents option.
  10. Clear the Enable advanced printing features checkbox.
  11. Select the Print directly to printer option.
  12. Click the Apply button. Click OK.
  13. Choose Windows Start and choose Run.
  14. In the Open field, enter %windir%. Click OK.
  15. Right-click the System32 folder and choose Properties.
  16. In the Properties window, click the Security tab.
  17. In the Group or user names list, select Users. In the Permissions for Users list in the Allow column, select Read, if not already selected, and select Write.
  18. Click the Apply button. To save the changes, click OK.
  19. Restart your computer.
  20. Note: For the changes to take effect, you must restart your computer.

For QuickBooks Pro, Premier, and Enterprise Solutions working on the Windows Vista platform:

  1. Make sure that you are logged in as Windows Admin.
  2. Choose Windows Start > Printers.
  3. Right-click the QuickBooks PDF Converter icon and choose Properties.
  4. Click the Ports tab. Click the Add Port button.
  5. Select Local Port. Click the New Port button.
  6. For the new port name, enter PDF1. Click OK.
  7. Close the Printer Ports window.
  8. Select the PDF1 port checkbox, if it is not already.
  9. Click the Advanced tab.
  10. Select the Spool print documents option.
  11. Clear the Enable advanced printing features checkbox.
  12. Select the Print directly to printer option.
  13. Click the Apply button. Click OK.
  14. Restart your computer.
    • Note: For the changes to take effect, you must restart your computer.
  15. From QuickBooks, print, email, or create a PDF document.

For QuickBooks Pro, Premier, and Enterprise Solutions working on the Windows 7 platform:

  1. Make sure that you are logged in as Windows Admin.
  2. Choose Windows Start > Devices and Printers.
  3. Right-click the QuickBooks PDF Converter icon and choose Printer Properties.
  4. Click the Ports tab. Click the Add Port button.
  5. Select Local Port. Click the New Port button.
  6. For the new port name, enter PDF1. Click OK.
  7. Close the Printer Ports window.
  8. Select the PDF1 port checkbox, if it is not already.
  9. Click the Advanced tab.
  10. Select the Spool print documents option.
  11. Clear the Enable advanced printing features checkbox.
  12. Select the Print directly to printer option.
  13. Click the Apply button. Click OK.
  14. Restart your computer.
    • Note: For the changes to take effect, you must restart your computer.
  15. From QuickBooks, print, email, or create a PDF document.
Hope that it will work for you,

Thanks,
She Morillo
0helpful
1answer

Printer will not switch on. stuck on standby

STEP 1

Remove any other pending print jobs in the printers que until you are left with just the problem ones. Just click on each print job and choose cancel!

If a print job in the que shows "deleting" but never completes the command;

  • Go to Start then choose Run
  • Type " net stop spooler " and press Enter
  • Wait for the DOS window to open then close.
  • Go to Start then Run & type "net start spooler" press Enter

If this does not work Go To Step2

STEP 2

If that does not cancel the print job:

Your Windows XP spool directory is located at

C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS

On a Windows 2000 machine the path is usually

C:\WINNT\SYSTEM32\SPOOL\PRINTERS

It will Usually will contain files looking like these:

FP00008
FP00008.SHD

There will be two files for each remaining print job. Just delete these and reboot your computer. Your print queue should now be cleared.

*** To delete the print files type " del *.* " in the correct directory and press Enter. * Make sure you are in the right path i.e., C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS

If that does not work Go To Step3

If you are printing over the network, and cannot get the print job to clear the que after the above steps:

Go to the computer that has the shared printer attached and perform Steps 1 & 2 above.

If that does not work then go to the computer where the Print Job was sent from and perform steps 1 & 2 on that computer.

If everything above did not work then try this...

Step 3

If all of this does not work then run a disk check on the computer that has the printer attached

  • Go to Start then choose Run
  • Type " CMD " and press Enter
  • Wait for the DOS window to open.
  • Type " CHKDSK C: /R /F " if C:\ is where your OS is installed!

chkdsk_command.gif

  • Answer Y for yes and press enter
  • Reboot your computer and wait for the Disk Check to complete
0helpful
1answer

Can't printer something about the spool

Try the steps below to clear the print queue and restart your print spooler:
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)
Try to print a document again to verify that the problem is fixed.
2helpful
1answer

I can't delete a file from my print queue

try this: start, run, type 'services.msc', look for Print Spool, right click on it and select Stop, wait ten seconds, right click on Print Spool and select Start. You should be able to cancel job now.
0helpful
1answer

Trying to print but shows 'work offline' option and wll not allow me to change it.

Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

Hi, I?ve critical problem. I have a printer HP 1020 which is installed with my pc. And we have 10 PC in my local network. We use above printer share basis. But problem is when some one (without my pc) try...

The spool service basically holds what you want to print in memory and print it while you can do other stuff..
Check you spool settings here:
Although you can control whether to use spooling or not, you'll typically want to spool documents you send to printing. Spooling documents expedites the printing process, and allows the application that sent the document to release control back to the user much faster this link will show you the settings you can select but the real settings will take place inside your printer properties.
http://technet.microsoft.com/en-us/library/cc739118(WS.10).aspx
Hp 1020 spooler settings, unable to find the specific one but i believe when you go into the options just follow the steps provided in the link with similar images and try selecting a different spooler option, this can indeed affect what's happening with the printer versus the systems...
http://technet.microsoft.com/en-us/library/cc722526.aspx
0helpful
1answer

AS400 Spool files stuck in outq in send mode

I have WiFi Zebra QL420. In my case a simple header label prints fine then the complex label (many fields, barcode, lines & boxes) gets stuck. Labels are in separate spol files. We have many other labels printing fine, just this one ALWAYS gets stuck.
If I send same data from PC to printer it works fine.
I can see with ethernet sniffer that header label data goes but complex label doesn't even leave the iSeries. My sniffer is too crude to tell me what LPR level protocol is saying.
1helpful
3answers

Spool locks

I had the same problem - to fix it, I disabled "Enable Bi-Directional Support" under the printer's properties (in windows, right click on the printer in "Printers and Faxes", go down to properties).

Worked like a charm.
Not finding what you are looking for?

151 views

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...