RCA Universal Remote Control #451--Closed Captioning Will Not Turn Off
My elderly mother just purchased a RCA Universal Remote Control (#451). She called me and said the closed captioning words are now running along the bottom of her screen and she can't turn them off. I asked her to look for a button that says 'cc' for closed captioning. She said there is no such button. She read the menu items to me over the phone to choose from and I just can't figure it out with what she is telling me. Please help. Thanks so much.
Re: RCA Universal Remote Control #451--Closed Captioning...
I can't figure out how to turn the cc off either. I went to menu and then audio then captions and off but they still won't go off. The captions are only on when I am watching HD channels. Anyone know why?
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With a universal remote control; you can't. If you wish to buy its original remote control, contact the authorized service centre, or authorized dealer to your device brand. They can either give you a genuine remote control to your device, or can direct you, from where can you purchase a suitable one.
If you have the original remote control, there will be a button marked "CC", and pressing it once, the closed caption funciton will turn OFF, and for an other press, it will re-appear. Now, here you are using a universal remote control. So it will be difficult to make closed caption. Try to enter its function menu by using present remote control, where you can make this funicion OFF, if you could enter into it.
I could do better with a picture of the remote. Closed captioning is usually a multi-press button, that is each press takes you through each of the four types of closed captioning and then off. You can enable closed captioning on a DVD Recorder, it looks like the TV, but its only on the picture from the DVD Recorder. If you have a PVR, you could have closed captioning on on that device. Try tuning off everything else to make sure it IS the TV. Turn on the menu and find the closed captioning settings and set to OFF. Press the close captioning button on the remote (If there is one) and press CC repeatedly until it says OFF. Try and control close captioning, timer and menus with the ORIGINAL remote and not a programmable one. Programmable remotes are not always completely compatible.
Sorry it took so long to respond to your request for assistance. You can find the instructions and codes you need to program yourtelevision at the RCA customer support website[http://www.rcaaccessories.com/rcaaccessories/ ] Copy this web addressand paste it into the address bar of your web browser. This will takeyou to the RCA main customer support page. Just go to the universalremote control section and find your model remote control. Use themodel number to find the technical support information page. On thispage will be a copy of the owners manual and the remote control codesto use with your products. I hope this information helps you with yourproblem of needing instructions and codes to use your remote with yourproducts. Thank you for using FixYa and have a nice day!
The close captioning your looking for would have more to do your television or video source then your remote control.
Depending on how you receive your broadcasting you may want to make basic adjustments to your other equipment. If you receive it through your television you should check your television setup menu for something along the lines of "caption", "CC", or "Text". As well if you receive broadcasting through a cable or satellite box their setup menus should have options for similar options.