If it is running, including plate rotating, and there is no heat, then you need to replace a part called magnetron.
The magnetron is located behind a protective plate on the internal side of the owen.
Here you see a general diagram, and you can also buy the part. Browse with the mouse on top of the picture to see the magnetron.
Here you can also get parts and diagrams.
If you want to call atechnician you can use the number listed on the owner manual.
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Basic Microwave Oven Troubleshooting Tips
heatman101
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