When I try to empty the dirt container, normally you squeeze the button to release the dirt. My does not stay closed. When I remove the container from the machine, the trap door opens and all the dirt falls all over the vacuum and floor. HELP. thank you.
The catch/latch that is on the bottom of the bin button release has likely broken.
If you take out the canister (as when you are dumping the bin), and flip it upside down and then squeeze the bin release button, you will see that it moves a rod inside the cyclone assembly. At the end of this rod is a plastic (plastic.. redundant, as the entire Dyson is practically plastic) latch that catches onto the bin's lid and locks it in place. A broken latch means it doesn't lock the lid in.
What you need is a replacement latch. Note that the "Bin Release Button + Rod assembly" that are sometimes sold on ebay do *not* contain the latch at the end of the rod. Also the bottom bin assembly does not contain the required parts.
The cyclone assembly should have the full bin release rod + latch, so if you can't find the latch, then a new cyclone assembly would work also (but will cost more, obviously).
New bin assembly req.We can supply this by post approx cost £20.00 ish +p&p
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Can't
can't open the dust removal bin
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