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Posted on Oct 09, 2008
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E 18 problem

The lens on my Canon digital camera will not close... i am unable to take a pciture and do not know the reason for this....when the camera is put on i am able to see my old pictures but when i click to take a new picture the screen is blank..i dont know what to do...please help...i have the canon power shot sd 500 camera and the problem that appears is the E18...... please help me when I turn my camera on the lens will not extend all the way. It comes out a little bit, I then recieve the E18 error and the lens draws back in and the camera shuts off

1 Answer

CameraR

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  • Canon Master 4,738 Answers
  • Posted on Oct 11, 2008
CameraR
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Joined: Sep 04, 2007
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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t00nz

CameraR

  • 4738 Answers
  • Posted on Nov 15, 2007

SOURCE: E 18 problem

Your first problem sounds like a defective CCD imager. If your camera was an S300 Canon should fix this for you for free, including free shipping both ways. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Unfortunately, you mention that your camera is an SD300. That model camera is not currently on the recall list. But you might want to call Canon anyways. You might get lucky as the problem sure sounds familiar to the recall (excuse me, advisory hehehe).

As for the SD500 with the E18 error, try http://www.e18error.com/repair.html

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Anonymous

  • 35 Answers
  • Posted on Jan 09, 2008

SOURCE: E 18 problem

Hi,
The dreaded E18 error happens to many Canon cameras.
This error occurs when the lens is mechanically stuck. Sometimes you need it to be serviced and most times you can fix it, but even then it's a good idea to have it serviced soon. The cause to this may be dust, dropping and other mechanical problems.
1. Check if the battery is full
2. Check for visible mechanical problems (obstacles, debris). You may notice the lens is not exactly straight - in this case this is the cause of the problem.
3. Turn the camera off.
4. This needs to be done with gentle force: Take the camera in one hand and with the other gently take each part of the lens and gently move it round in a circular movement. Do this with both sections of the lens. You will hear a little "click" as it pops back in place.
5. Power the camera on.

Hope this helps!

Anonymous

  • 56 Answers
  • Posted on Jan 26, 2009

SOURCE: E 18 problem

I dont know what error E18 means, check cannon support for that, but welcome to the world of DISPOSABLE CAMERAS, I have replaced 3 cameras in 3 years, 2 because of lens and shutter issuses.

Anonymous

  • 489 Answers
  • Posted on Jun 13, 2009

SOURCE: E 18 problem

If your lens is jammed, then there are a few things that you could do, but I can't endorse those methods as they can cause even worse damage to your camera. However, if you look to get it repaired, you can get it repaired for fairly cheap (certainly less than what Best Buy or Canon will tell you) Just do a Google search for Canon SD500 lens repair, there are a few options for you!

Anonymous

  • 1566 Answers
  • Posted on Apr 06, 2010

SOURCE: E 18 problem

Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

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Related Questions:

0helpful
1answer

E 18 problem

I dont know what error E18 means, check cannon support for that, but welcome to the world of DISPOSABLE CAMERAS, I have replaced 3 cameras in 3 years, 2 because of lens and shutter issuses.
0helpful
1answer

E 18 problem

Please follow the directions found here.
0helpful
1answer

E 18 problem

Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
0helpful
1answer

E 18 problem

Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Jan 08, 2009 • Cameras
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E 18 problem

Try to use a diffrent memory card it will fix the problem
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E 18 problem

I have the same issue "E18" on my powershot A95 and i don't know how i can solve it. Sorry. Loic
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E 18 problem

I just had the same problem. I sent the camera to the factory repair place and they fixed it in 5 days free. Even tho the camera is two years old and out of warranty.
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E 18 problem

the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Best Regards
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