I downloaded some music from my computer on to the mp3 player some time ago and everything was working fine, butrecently, once the player is disconnected from the computer, a lot of filesare missing from the music list. In a lot of cases, only one track shows inthe album folder.
However, when the player is connected to the computer, I can play those 'missing' filesfrom the Sansa drive and they also show up in the Explorer window.
Whydoesn't the player recognise them? I tried deleting the album folders from the player and starting again, but that didn't work.
Hi make sure that the songs that are on the player are in MP3 or WMA file format. If they are in MP3 or WMA format, reformat the player and reload the songs back to the mp3 player. I and some of my friends experience the same problem but thanks from the sandisk technical support people i found out that it was just the songs that i am transferring are in MP4. Hope this helps out.
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