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Whats a system error e100 and how do I clear it. It happenned after changing the toner cartridge. I've turned off all power and restarted several times to no avail.
A E100 is the laser shutter is not opening. There is a spring that most likely came off. It is actuated by the door closing. You may have to get a service rep. to repair it for you..
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A E100 is a Laser code... Look to make sure that the toner lever is in the correct potistion and that the front door is closed all the way and correctly.
Most likely, the tab on the rear side of drum unit has broken off. Thus causing the Lazer Shutter not to open. There are 3 or 4 other possibilities other than replacing the drum unit.
You can try to reconect the conectors on dc controler board, and on laser unit, clean the laser, check if the laser shuter is broken. If notthing helps the next step would be to chnage the laser unit and/or dc pcb
The error can be cleared in the service mode. Contact Canon Consumer Products 800-828-4040
Press Additional Functions key Press # Press > to #7 Printer Function Press Set Press > to #4 Printer Reset Press Set Press < Unplug printer and repower it.
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