Nothing collecting on strips

Depending on what model , when my red light comes on and flashes it usually has something stuck in the cell it can be real small even or lots of build up on cells, when you pull out the cell you can determine if the wires are broken.

I used to use a damp papertowel and then an antiseptic wipe or spray a tiny bit of windex on a second paper towels and wipe each bar individually lts just a pain and a bit scary. this way it should be left to dry for hours. the dust is connecting the ionic filter the metallic bars that look like the bottom of a DVD are statically connecting creating the pop noise a shaking or rattling noise means it probably wet.
I got a trick use a microfiber towel to wipe the majority of the filters filmy residue. then grab a screen cleaner used for a tablet I pod or a cell phone. once the icky sticky collection on the ionic filters metallic bars. the cell screen cleaner. should make all the metallic parts oil and dust free. and they can be used over and over again. a microfiber towel just needs to be rinsed by hand afterwards if it's dirty it's fine it's just used so that there's no papertowel remnance. a glasses lense cleaner should just get the oils off afterwards cause that will make it so it won't attract dust quicker which is how it shakes wen wet. Basically tiny dampness attracts dust creating a clumping which makes it unbalanced so then the shaking or rattling. u gotta start over again. those are two ways.
now afterward take a deep breath plug it in hold the button down for 3 to 5 seconds. This should reset the switch to normal and then press it again to turn it on. it should only have a tiny breese. My dad would say that it's broken but it's for allergens and free flowing dust. So have it a foot off the ground and usually near a light switch cause they never have furniture there also all switches are out of the way cause usually the first thing you need to see is light which is why ur hand reaches not ur feet as if u would kick first to find a couch. if you have it by the couch or chair it my seem plesent till it falls. all purifiers r the same an ion charge stimulates low electricity attracting fibers or dust as a balloon gathering static electricity. the best purifiers to have are the water filtering purifiers no problems there just change the water once a week. well I hope you got some knowledge of helping you understand how and why they do as they do. most people end up giving them away.

Search Google for this unit, many many same issues with it!

There is dirt on the inside of the unit. Remove the metal plates and turn unit upside down and gently shake to release the dirt built up in the bottom, also check metal contact near the base of the unit. If it isn't clean the machine cannot make the magnetic connection necessary for operation. Use a q-tip and 91% Isopropal Alcohol NOT rubbing alcohol. This should get your Ionic Breeze going.

Try cleaning the collection grid. If that doesn't work, try blowing out the dust inside the unit. (Air compressor if you have it would be helpfull.) Otherwise you may have to just buy another grid. Not that many online try ebay.

I have been doing research on this unit. I read that only every other grill is suppose to collect. The remaining grills increase the electrostatic charge making the collection plates, the ones that get dirty more effective. So the bottom line is there is nothing wrong with your unit.

When you cleaned your cleaner, you must be gentle with it. Wipe down with a lightly moist cloth or paper towel. make sure you dont shove any grime between the metal cleaning grid and the plastic holding it all together. that can cause lots of problems. Your air purifier probably wont start because of an auto shut off safety feature. Be sure that everything is in its proper place.... make sure hte front grill is fastened on correctly as well as the back grill. if those are not secured properly the unit will not start. also, check that your collection grid is placed all the way inside the unit and wait for the click noise that indicates that its locked in place. at that point the unit should turn on and you can once again enjoy fresh, pure air!

I used a can of compressed air to clean my fan blades and this did the job. I bought a 6-pack of 3M Dust Remover at Sams Club to save money. Hope this helps.

George

A newly installed system should still be under the contractor's labor warranty. Call them and ask them to come out to check on the unit and explain what you wrote above. This should cost you nothing and is the best way to get to the bottom of the problem.

I bought one a year ago and never thought it work well in cleaning the air. I get more dust on my counters than collects in the pure-ion. I recently got a letter from an attorney saying they are settling a class action suit on these purifiers because the are not effective. I called brookstone and they said they will refund my money because of the law suit. Good luck.