Plays back sometimes with grey stripes on the screen. We've hardly used this camera. Bought it for a trip. 2 years ago. please help. Every tape is doing this when we know there is video recorded. Could it be erasing my video? I'm afraid to keep messing with it.
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The head unit that reads the tape is dirty or clogged, or the tape has moisture on it. Try fast forwarding to the end of the tape then rewinding back to the beginning, sometimes this clears the moisture. If that doesn't work try buying a head cleaner from an electronics store and follow the instructions to clean the head. if that doesn't work you need to take it somewhere where they fix cameras or send it in to canon to get fixed. If nothing else works it's most likely a bad head. I have the exact same cam (zr400) and the same thing happened to me but rather than send it in to canon, (who refused to honor their warranty saying it had major sand damage when it never even went outside) i opened it myself and replaced the head with the one from my older zr65 camcorder. It worked flawlessly. Hope this helps -J
What codes are you looking for ? Is that the speaker wire colors are grey/grey w/black stripe, white/white w/black stripe, purple/pruple w/black, green/green w/black stipe. The black stipe wires is the negative. If you don't have tags on the wires that say; LR,LF,RR,RF. There is another way to find which speaker wire goes where. First hook-up your Battery and Accessory and negative wires. Then just go in the unit and find the balance and fader control. Then just do one side at a time; like front left, rear left and so on....
Supreemwun, Canon support was of no help. They ****! To fix the problem this is what I figured out.
Before you start filming what you want record or just advance the tape 10 secs or so.
Record/ video whatever you planned.
Now when the thick grey lines come up on play back don't freak out.
Simply rewind the tape to the beginning and record briefly in the blank portion at the beginning (careful not to tape too long as to tape over your intended recording).
Rewind and play the thick grey lines should now be gone.
How did I figure this out just a fluke. No cleaning, no spray pretty simple. At first did not understand it but it works EVERYTIME for me. I'll deal with it until I get around to buying a new HD video camera and it won't be a Canon. Hope this helps.
Had the same issue with my wifes camera. Stripes going accross the screen. I figured that there might be a loose connection. I removed the batterys and three small screws (one is under the memory stick). Then I GENTLY removed the back, starting above the battery compartment. With the back exposed, I put the batterys back in and gently started playing with the screen connections. I got the screen working after playing with the lower, larger conection, on the bottom. Figured I had nothing to lose. Hope this helps you out.