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Posted on Oct 08, 2008

CP 7941G issue

Cisco IP Phone 7941G that is using firmware SCCP 41.8-3-2S cannot resolve the Cisco CallManager host name and therefore does not provide a directory number

  • Anonymous May 11, 2010

    What CCM ver you on?

  • Anonymous May 11, 2010

    Have you tried another working phone on this port?

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1 Answer

Dubravko

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  • Posted on Mar 19, 2009
Dubravko
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Try configuring CCM IP address either trough DHCP parameter, or Network configuration on the phone.

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Related Questions:

0helpful
1answer

I cant test my 7941g because i keep getting a small bullseye on the bottom left corner of the screen

Your phone is trying to connect to a TFTP server address to download a firmware and/or config file update. You need to figure out what IP address it is trying to connect to (You may have to use wireshark or another packet sniffer to determine this).

Once you know the IP it is trying to connect to, you'll need to set up a small network with a TFTP server running on that same address, and feed the phone a firmware update and/or config file. It will likely not fully boot unless it gets a firmware update.

Cisco Phone 48V Power Supply
0helpful
1answer

Phone looks fine but there are lines through the connection. I dial and get busy signal. Check all connections, everything seems fine, reset the phone a bunch of times, still not connected though.

If there are lines through your line appearances than your phone is likely not properly registered with your Callmanager or SIP registrar, you need to configure your phone properly so it registers and associates with an extension on your PBX or hosted service.

<a href="http://www.ciscopowercube.com">Cisco CP-PWR-CUBE3</a>
2helpful
1answer

How to upgrade to SIP Firmware on Cisco 7945G

This process should work for you http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml

Cisco Telephone Power Brick
0helpful
1answer

I have added cisco 7916 expansion module to 7965 cisco phone.Now when i started the phone,phone works but expansion module screen shows cisco logo and lights continuously flash.

I know it may be late (definitely late), but have you defined in the CallManager, that your phone has a "side card"? If CallManager does not know that it has to push an additional firmware to a particular phone, it will not work.

Good luck,

Mike ' CCNP, CCVP, CCSP, CCDP, MCSE, etc.
Headset Adapter Co.
Headset Adapters for office phone system
0helpful
2answers

How power need Cisco 7941G-GE IP Phone

These phones can take their power from a Power over Ethernet switch, where all you need to do is plug the phone in to the switch and it gets its power from there.

You can also get power cubes for these phones, but they do not come with the phone as standard, as most people like the convenience of having the power coming from the switch, and not needing to use up a further power socket in the floor/wall.

Hope that this helps!
2helpful
1answer

Want to migrate fom sccp to sip protocol for cisco IP Phone 7912

Here's a great little document from Cisco directly, called "Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process"
Easy to do, just follow the step-by-step directions.
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml
0helpful
1answer

How do you hide the displayed number on Cisco Phone?

You will need to modify the template assigned to that particular phone. Depending on the service you are using (CallManager onsite or hosted VoIP, or other options), you may or may not actually have access to make these changes. See also Cisco's guide located at http://www.ciscosystems.am/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/7_0/sip/english/administration/guide/7960usrS.pdf

0helpful
1answer

Can I hook a 1131ag LWAP directly to a 7941g?

If the 7941g is the cisco cp-7941g ip phone then no you can not since the ip phone only has ethernet connections and the airap1131agak has only wireless connections on it as it is a wireless access point, so you will need a wireless router or something similar to get the wireless to ethernet cable.
0helpful
1answer

Cisco ip phoe

Is the phones registered to CallManager or CME?
if CM, then it could be because of partitions and Calling Search Spaces. PTs are placed on the line and are restricted by CSSes. http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a03ptcss.html#wp1020642

If it is CME, then it could be a configuration issue
http://cisco.com/en/US/docs/voice_ip_comm/cucme/roadmap/itsph.htm
0helpful
1answer

Ethernet Disconnected message in POE 7941G IP Phones

the first problem will be to check or replace the cable that you use to connect the phone or check the jack that you use
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